Senior HR Associate

Key Responsibilities:

• Recruitment and selection
• Coordinate with team leads to resolve attendance discrepancies.
• Prepare and share monthly attendance reports for payroll.
• Act as the first point of contact for employee concerns.
• Log, track, and escalate grievances as needed.
• Assist in implementing and improving grievance handling procedures.
• Respond to employee queries regarding HR policies, leaves, attendance, etc.
• Maintain a ticketing system/log to track resolutions.
• Ensure timely follow-ups and issue closures.
• Ensure timely submission to payroll or billing departments.
• Assist in drafting policy documents and process guides.
• Maintain accurate and updated records in HR systems and files.
• Coordinate employee onboarding, exit, and lifecycle documentation.
• Ensure compliance with data privacy and company policies.
• Generate regular HR reports (headcount, attrition, attendance, etc.) for management.
• Support audit processes with required reports and data backups.
• Provide ad-hoc reports as requested by the HR Manager or leadership.

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Required Qualifications:

• Bachelor’s degree in Human Resources, Business Administration, or related field.
• 1–6 years of experience in recruitment, HR operations role.
• Proficiency in MS Excel and HRIS tools.
• Strong organizational and multitasking abilities.
• Excellent verbal and written communication skills.
• High level of integrity and confidentiality.

Job Type: Full-time

Work Location: In person