Senior Human Resources Coordinator

Location: JW Marriott Charlotte

About This Role

Located in Uptown Charlotte, near the football stadium and South End, the JW Marriott Charlotte offers a luxury resort experience in the heart of the city. The hotel features 381 rooms, 20,000 square feet of meeting space, two restaurants, a rooftop bar, and a 5-treatment room spa. Our Human Resources department, which includes two coordinators, a manager, and a director, supports a team of 350+ associates and leaders.

Who We Are

White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars, and restaurants in some of the country’s best cities to live. We know that the hospitality business, like life, is about how you make people feel. That’s where you come in. You’ll help bring the virtue of hospitality to life while we create an environment that allows you to be your best self and grow.

Summary

The Senior Human Resource Coordinator plays a key role in supporting hotel associates and leadership by delivering exceptional service, managing recruiting efforts, and maintaining accurate HR systems. This role serves as the first point of contact for HR, supporting onboarding, associate engagement, compliance, and daily HR operations with professionalism and confidentiality.

What You’ll Do

• Welcome, direct, and assist associates and applicants with HR-related inquiries.
• Manage full-cycle recruiting, including job postings, interviewing, onboarding, drug testing, and orientation.
• Maintain and manage the Applicant Tracking System (ATS).
• Plan and support associate recognition and engagement events.
• Maintain accuracy of the Human Resource Information System (HRIS) while protecting confidential data.
• Serve as a knowledgeable resource for associates regarding benefits, policies, and procedures.
• Collaborate with HR leadership and Executive Committee members as needed.
• Ensure compliance with HR policies and employment laws.
• Perform additional duties to support business needs.

What You’ll Bring

• Positive attitude, strong service mindset, and passion for people.
• Knowledge of HR policies and employment laws (ADA, FMLA, EEOC, etc.).
• Bachelor’s degree in Human Resources, Business, or related field preferred.
• Proficiency in Microsoft Word, Excel, Outlook, and PowerPoint.
• Strong organizational, confidentiality, flexibility, and initiative skills.
• Dependable with excellent attention to detail.
• Ability to lift, carry, or move up to 10 lbs. regularly.
• Ability to follow all policies outlined in the Associate Orientation Handbook.

What You Can Look Forward To

• Day 1 Medical, Dental, and Vision Insurance
• Paid Parental Leave
• Vacation and Paid Time Off (PTO) with rollover
• Tuition Reimbursement
• Complimentary wellness tools
• Unlimited referral bonuses
• 401(k) with company match
• Leadership development opportunities
• Hotel, dining, and travel discounts

White Lodging is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all associates.

About This Role

Located in Uptown Charlotte, near the football stadium and South End, the JW Marriott Charlotte offers a luxury resort experience in the heart of the city. The hotel features 381 rooms, 20,000 square feet of meeting space, two restaurants, a rooftop bar, and a 5-treatment room spa. Our Human Resources department, which includes two coordinators, a manager, and a director, supports a team of 350+ associates and leaders.