Senior Human Resources Manager

Our client is a profitable and fast-growing $1B+ company. We seek a Senior HR Manager for this non-union, 100 employee division that is on track to more than double in size quickly. We seek a dynamic HR professional who has experience with project based/field service type work environments.

This person will have the following qualities/experiences:

• Experience assembling and assimilating new teams
• Conflict resolution experience
• Relationship builder
• Recruiting experience
• Building policies & processes
• Employee Relations experience

The role will oversee geographically distributed field teams. This role ensures compliance with labor laws and safety regulations specific to fieldwork, manages employee relations for a dispersed workforce, and aligns HR strategies with field operations goals.

Key Responsibilities

• Recruitment and Staffing: Coordinate and manage the full recruitment cycle for field personnel, including developing job descriptions, conducting interviews, and overseeing the onboarding process, often for a high volume or multi-state workforce.
• Employee Relations & Support: Serve as the primary HR liaison for field employees and managers, providing guidance on workplace issues, conflict resolution, performance management, and policy interpretation.
• Compliance and Safety: Ensure compliance with all federal, state, and local employment laws, as well as specific industry regulations such as OSHA standards, fleet safety practices, and workers' compensation procedures.
• Training and Development: Identify training needs and coordinate the development and implementation of training programs, including safety, compliance, and job-specific skills training (e.g., technical certifications, leadership skills).
• Performance Management: Facilitate the performance appraisal system, providing coaching to managers on performance improvement plans and disciplinary actions.
• Compensation and Benefits: Administer compensation and benefits programs, ensuring they are competitive and fair for the field service environment.
• Data Management & Reporting: Maintain accurate employee records and use HR metrics and data analysis to identify trends (e.g., turnover, productivity) and inform decision-making.
• Policy Development: Develop and update HR policies and procedures tailored to the unique needs of field operations and ensure consistent application.

Qualifications

• Education: A Bachelor's degree in Human Resources, Business Administration, or a related field is required; a Master's degree or professional certifications (e.g., SHRM-CP or SHRM-SCP) is preferred.
• Experience: Proven experience (typically 5+ years) as an HR Manager, with experience supporting a field service, skilled trades, or multi-location workforce being ideal.

Skills:

• Comprehensive knowledge of employment laws, regulations, and HR best practices.
• Strong interpersonal, communication, and problem-solving skills, with the ability to build trust across all levels of the organization.
• Ability to handle confidential information with discretion and manage conflict effectively.
• Proficiency in HR software (HRIS) and Microsoft Office Suite.
• Strong organizational and time management skills, with the ability to manage multiple projects and priorities.
• Ability to travel occasionally to field and other worksite locations.