ITI (HVAC) / Diploma in Mechanical Eng with 10 + years work experience in HVAC Maintainence/ Service operations, leading a team under him. Expertise in servicing & troubleshooting VRF, ducted, AHU, and split-type systems etc
Key Responsibilities:
- - Lead, mentor, and manage a large field service team spread across India
- - Drive service excellence by ensuring timely resolution of complaints, preventive maintenance adherence, and high customer satisfaction.
- - Conduct technical training sessions for service staff on VRF, ducted, AHU, and split systems to enhance skill levels.
- -* Engage with key clients, handle escalations, and maintain strong long-term customer relationships.*
- - Collaborate with the procurement and stores teams to ensure the availability of spares and critical materials.
- - Ensure accurate billing and timely recovery of payments related to service and retrofit activities.
- - Track and report KPIs for service delivery, revenue, customer feedback, and team performance.
- - Work across departments to improve operational efficiency, reduce downtime, and streamline processes.
Job Types: Full-time, Permanent
Pay: ₹60,000.00 - ₹80,000.00 per month
Benefits:
Application Question(s):
- Are you from Mumbai?
- Have you read JD and CTC bracket?
- Can attend Interview short notice and join 0-24 days?
Experience:
- HVAC Facility Management: 10 years (Preferred)
- Team Management: 8 years (Preferred)
- HVAC Supervisor: 10 years (Preferred)
- Clients Management: 8 years (Preferred)
Work Location: In person