Senior Inbound Debt Consultant (Remote – AZ & TX)

About First Choice Debt Relief

First Choice Debt Relief is a seasoned and trusted financial service organization in the debt relief space, helping people get out of debt since 2008. We have a 5 Star Rating on Google, Trustpilot, Yelp and are A+ Rated and Accredited with the Better Business Bureau. We are hiring an inside Sales Agent and we're looking for experienced, high-energy individuals that want to learn, provide exceptional customer service, and be a part of a growing organization.

A general understanding of finances and phone sales experience is required.

This is a remote work-from-home opportunity. We are hiring in Arizona & Texas. Training is scheduled for end of March 2026.

Duties and Responsibilities
Consult with customers over the phone and review their options

• Consult with customers over the phone and review their options
• Consultative approach, quick thinking, courage to speak up honestly and confidently about their situation and options
• No cold calling – only warm inbound leads from our marketing generation.
• Work leads daily through outbound calls and emails
• Electronic agreement processing
• Manage lead pipeline – strong and consistent lead follow up
• Effectively manage your schedule and lead database to ensure metrics and goals are met.
• Diligently notate client calls/notes, and update customer status
• Enroll qualified clients in FCDR's program
• Follow all compliance regulation requirements

What We're Looking For:

• We're Proudly offering remote work from home options for this role based in AZ & TX
• Bilingual Speakers is a plus (English & Spanish)
• Competitiveness and the drive to succeed in a fast-paced, sales environment and meet or exceed weekly, monthly & quarterly sales goals.
• Excellent communicator and a good listener.
• Must be enthusiastic, dependable, and a team player.
• Solid experience with computers, data entry, multi-tasking, and attention to detail
• We have a positive-minded group looking to grow and are interested in like-minded people.
• Ability to field a high volume of calls and work well under pressure. Comfortable handling highly emotional clients.
• Experience in financial services sales is a plus, but not a requirement.
• Ability to work from home in a distraction-free environment
• Remote work: Reliable High-speed Internet with wired connection - no Wifi (we supply computer equipment)
• For the first week of training, you are required to use your own personal computer, webcam, and headset. A company computer will be provided to you in your 2nd week of training.
• Strong attendance during training and on-the-job training required (First 2 months on the job)

This role is ideal for someone who is self-motivated, disciplined in a remote environment, confident discussing finances, and comfortable guiding clients through difficult conversations while maintaining compliance and integrity.

If you feel you have these qualities and you are looking to be a part of a solid team, we would be excited to add you to the team! The position is limited; if this seems like a fit for you, please complete the questions on Indeed.

Job Type: Full-time

Pay: Hourly ($20 per hour) + Monthly Commission, with pay ranging from $40,000.00 - $150,000.00 per year. Regular Bonus Opportunities.

Benefits:

• Paid Training
• Insurance benefits including Medical, Dental, Vision & Life Insurance (Enroll after 60 days)
• Paid Time Off, Sick Pay
• Holiday Pay
• 401(k) retirement plan with match (available after 1 year of employment)
• Work from home

Schedule:

• 8 hour shift
• Initial and on the job training Hours: Monday to Thursday 8am-5pm , Fridays 8am-4pm, Pacific Standard Time
• Regular hours Schedule: Monday to Friday. Availability between 6 am – 6 pm Pacific
• Weekend availability (Occasional Saturdays 7 am-11 am or 11 am - 3 pm)

Remote Work - Work from home position.

Why First Choice?

Since 2008, we have developed an unrivaled reputation for quality and trustworthiness in the industry, always in the top 3 highest rated debt settlement companies by consumers. We are prideful in our reputation and A+ accreditation with the Better Business Bureau (BBB) that has attracted clients looking for honest and caring counselors.

We provide ongoing training to develop, enhance and optimize your professional skills. Uncapped commission and bonus opportunities.

*Employment is contingent upon successful completion of a post-offer background check, consistent with applicable law.*

Job Type: Full-time

Pay: $40,000.00 - $150,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Paid training
• Vision insurance
• Work from home

People with a criminal record are encouraged to apply

Application Question(s):

• Please describe your debt settlement or financial services sales experience. Include company name(s), role, and approximate dates.
• In debt settlement sales, what is typically the primary factor determining client eligibility?

Experience:

• Sales: 1 year (Required)

Work Location: Remote