Senior inside sales executive

Job Title: Senior Executive – Inside Sales

Company: Crystal Logistics Cool Chain Pvt. Ltd.
Location: Goregaon, Mumbai
Vacancies: 2 Positions

About the Company

Crystal Logistics Cool Chain Pvt. Ltd. is one of India’s leading temperature-controlled logistics and cold-chain service providers. With a strong network, advanced storage infrastructure, and end-to-end supply chain capabilities, we support major clients across food, pharma, retail, and FMCG sectors. We are expanding our Inside Sales team to strengthen lead conversions and customer engagement.

Job Overview

We are seeking a proactive Senior Executive – Inside Sales who can manage warm & cold leads, convert MQLs to SQLs, and support the sales pipeline through strong communication and follow-up skills. The role involves daily outreach, lead management through CRM/FMS, and coordination with internal teams to drive business opportunities.

Key Responsibilities

• Conduct daily cold calls, follow-ups, and email outreach to potential clients.
• Convert Marketing Qualified Leads (MQLs) to Sales Qualified Leads (SQLs) through effective communication and qualification.
• Maintain, update, and track all leads in the FMS/CRM system.
• Schedule meetings, demos, and follow-ups for the Sales Team.
• Prepare and share weekly reports, pipeline updates, and lead insights.
• Coordinate closely with the Marketing and Sales teams to align lead generation & follow-up activities.
• Understand client requirements and share relevant service information.
• Support the Sales Team in documentation, proposal sharing, and pre-sales activities.
• Ensure timely follow-ups and maintain a strong conversion pipeline.
• Meet monthly lead qualification & conversion targets.

Skills & Competencies Required

• Excellent verbal and written communication skills.
• Strong follow-up, negotiation, and client-handling abilities.
• Good understanding of sales funnels and lead qualification.
• Ability to work in a fast-paced, target-driven environment.
• Proficient in MS Office (Excel, Word, PPT) and virtual meeting tools (Zoom, Teams).
• Experience using CRM/FMS systems.
• Strong time management, organization, and problem-solving skills.
• Customer-focused approach with a positive attitude.

Qualification & Experience

• Bachelor’s degree required; MBA in Marketing/Sales preferred.
• 1–2 years of experience in Inside Sales or Tele-Sales (logistics industry preferred).
• Candidates with experience in B2B sales or cold-chain logistics will be given priority.

Salary

₹18,000 – ₹25,000 per month (based on experience & last drawn salary) ( Negotiable)

Work Location

Goregaon, Mumbai (On-site)

How to Apply

Interested candidates can share their updated CV at:
careers@crystalgroup.in
7977769327

Job Type: Full-time

Pay: ₹18,000.00 - ₹25,000.00 per month

Work Location: In person