Senior Integration Specialist

Established in 2008, Geidea epitomizes customer focused empowerment and commercial success through continuous innovation.

Geidea makes best in class digital payment solutions available for all by attracting and leveraging the best creative & entrepreneurial talent in the market

Our solutions give any business the chance to get ahead and reach for more no matter their size or maturity.

Our technology mirrors our people - Smart, Innovative & Forward Thinking

www.geidea.net

To maintain a competitive advantage as we grow, we are currently looking for a new "Senior Integration Specialist"

Job purpose:

Responsible for supporting merchants, partners, and internal stakeholders in the successful implementation, troubleshooting, and optimization of payment gateway integrations. The role ensures seamless connectivity between merchant systems and the payment gateway platform, maintaining high transaction success rates, security compliance, and operational stability.

Operating at the intersection of technology, operations, and client engagement, the position plays a critical role in safeguarding transaction integrity, reducing integration friction, and accelerating merchant onboarding within regulated payment environments.

Responsibilities:

• Provide technical support to merchants during the integration process
• Troubleshoot issues quickly and provide solutions to merchants
• Work closely with Onboarding, Merchant enablement and product/engineering departments where relevant
• Provide training to merchants on how to use the integration tools
• Ability to guide merchants with alternate solution options as required
• Review and provide feedback on technical documentation based on experience and merchant feedback
• Stay up-to-date with the latest trends and technologies related to integration

Qualifications:

• 3-5 Years of experience
• Bachelor’s Degree in computer science or related fields
• Strong understanding or integration methods and API
• Experience with troubleshooting technical issues.
• Familiarity with various programming languages is a plus.

Our values guide how we think and act - They describe what we care about the most

C ustomer first - It’s embedded in our design thinking and customer service approach

O pen - Openness allows us to constantly improve and evolve

R eal - No jargon and no excuses!

B old - Constantly challenging ourselves and our way of thinking.

R esilient – If we fail, we bounce back stronger than before.

C ollaborative - We know that we can achieve a lot more as a team.

We are changing lives by constantly striving for a better solution.