Posting Details
Interviews are anticipated to be conducted within two weeks of closing date.
This posting may be used to fill multiple vacancies.
Our Vision
Every New Mexican has access to affordable health care coverage through a coordinated and seamless health care system.
Our Mission
We ensure that New Mexicans attain their highest level of health by providing whole-person, cost-effective, accessible, and high-quality health care and safety-net services.
Our Goals
Leverage purchasing power and partnerships to create innovative policies and models of comprehensive health care coverage that improve the health and well-being of New Mexicans and the workforce.
Achieve health equity by addressing poverty, discrimination, and lack of resources, building a New Mexico where everyone thrives.
Implement innovative technology and data-driven decision-making to provide unparalleled, convenient access to services and information.
Build the best team in state government by supporting employees' continuous growth and wellness.
Why does the job exist?
The Senior IT Application Developer supports the transition of newly implemented Medicaid Enterprise System modules from project phase into operations. This role ensures smooth maintenance, effective stakeholder coordination, and reliable system performance across the New Mexico Medicaid Enterprise System.
Key responsibilities will be:
Providing technical expertise and support to internal and external stakeholders;
Working collaboratively with teams across and outside of IT to resolve system issues;
Partnering with business stakeholders to keep system modules current and ensure required procedures are followed;
Collaborating proactively with vendors, contractors, and state and federal agencies to manage ongoing operations and maintenance of assigned system modules;
Sharing knowledge and expertise across the organization to support consistent operations and system understanding.
How does it get done?
The Senior IT Application Developer is responsible for:
Engaging in enhancement design and planning by participating in design discussions, defining requirements, performing analysis, supporting business cases for module improvements, and assisting in release planning, research, and testing;
Developing and managing an operational product roadmap by collaborating with business stakeholders, ensuring alignment with organizational goals, and prioritizing initiatives based on business impact;
Communicating effectively with stakeholders by clarifying customer needs, adjusting requirements based on technical feedback, supporting backlog refinement, and providing regular status updates;
Leading transformation efforts by partnering with business teams, technology groups, and external partners to ensure seamless integration and alignment of module functions and vendor activities;
Providing strong customer support by assisting other module Product Owners, business units, and external partners with incident management, escalations, and timely communication;
Performing other duties as assigned to support operational needs and overall system success.
Who are the customers?
This position provides support to both internal and external Health Care Authority (HCA) stakeholders.
Ideal Candidate
This position provides support to both internal and external Health Care Authority (HCA) stakeholders.
Minimum Qualification
Bachelor's degree in Computer Science, Management Information Systems (MIS), Information Technology, Engineering, or similar technical degree and three (3) years of experience in software programming. Any combination of education from an accredited college or university in a related field and/or direct experience in this occupation totaling seven (7) years may substitute for the required education and experience.
Employment Requirements
Must possess and maintain a valid Driver's License.
Must obtain a Defensive Driving Certificate.
Employment is subject to a pre-employment criminal background investigation and is conditional pending results.
Working Conditions
Work is performed in an office setting with exposure to Visual/Video Display Terminal (VDT), extensive personal computer and phone usage. Travel statewide is required.
Supplemental Information
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Agency Contact Information: Theresa Romero, (505) 394-2977. Email
For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.
Bargaining Unit Position
This position is not covered by a collective bargaining agreement.