Senior IT Business Analyst

Key Responsibilities:

• Works with business teams to document requirements and acts as a liaison between business and IT teams
• Builds, understands, maintains, and executes requirements based on the software’s function and business needs
• Identify potential IT solutions to fulfill business needs
• Debug reported defects and prioritizes defect corrections based on business impact and business feedback
• Provide customer support for customer reported issues in production
• Provides accurate estimates for analysis, design, and development activities for subsystems
• Works with vendors and internal business teams to deploy software updates as needed
• Works with vendors and internal business teams to complete data mapping and conversions as needed
• Creates, documents, and executes unit testing
• Recreate reported defects as needed
• Monitor processes for issues or potential improvement opportunities
• Leads regular scrums as needed
• Stays aware of the latest industry and consumer trends by attending educational workshops, reviewing professional publications, internet research, establishing personal networks, and/or participating in professional societies

Abilities:

A deep understanding of transactional insurance processes, business processes, and system interactions

• Excellent communication skills; interacts with external, as well as internal clients. This includes both verbal and written communication skills
• Excellent documentation skills
• Ability to work as part of a team towards a common goal with a flexible attitude
• Excellent analytical skills and attention to detail
• Strong analytical and problem-solving skills
• Experience debugging systems with high data loads
• Strong decision-making skills
• Highly organized
• Excellent knowledge of the Microsoft Office suite

Qualifications:

• Bachelor’s degree in Information Systems and/or related field; related work experience can be substituted for educational requirement
• Certified Business Analysis Professional (CBAP) or other BA certification preferred
• Insurance Software Solutions experience is highly preferred (Sapiens, Adaptik, Duck Creek, Guide Wire, Majesco, etc)
• 8 years insurance experience is highly preferred
• 8 years IT BA experience or Technical Project Management
• Experience in the use and management of defect ticketing systems (JIRA preferred, TFS, Salesforce, etc)

Salary Dependent Upon Experience

*Due to regulations included in the California Insurance Code, we are not able to consider applicants located in California currently or in the future.

Job Type: Full-time

Pay: $120,000.00 - $130,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience:

• Insurance : 8 years (Preferred)

Work Location: Hybrid remote in Scottsdale, AZ 85254