Senior IT Business Relationship Partner

• Partner with site/business leadership as the trusted IT liaison—run governance cadences, set expectations, and drive engagement plans.
• Translate strategy into IT demand and multi‑quarter roadmaps; align to portfolio and capacity; build business cases, sequence work, and track benefits realization.
• Elicit and document requirements; define solution options and trade‑offs; align to enterprise architecture, cybersecurity, data integrity, and compliance.
• Coordinate cross‑functional delivery (FTE/contractors); manage RAID items; provide executive updates on status, risks, decisions, and mitigations.
• Act as escalation point for service restoration; analyze incident/problem trends (MTTR, backlog); drive continual service improvement using ITIL practices.
• Build KPI/OKR dashboards; synthesize data into recommendations that quantify cost, risk, and outcome impacts.
• Apply governance (ITIL, PMO, change control) and regulated environment expectations (cGMP, CSV/CSA, data integrity, SOX‑relevant controls); support audits/CAPAs.
• Liaise with Cybersecurity, Infrastructure, Enterprise Apps, QA/ITQ, PMO, Procurement/Finance, and vendors to align deliverables to standards, SLAs, and site needs.
• Identify friction points; propose policy/standard updates; contribute to BRM playbooks, intake models, and engagement templates.

• Bachelor’s degree in Information Systems, Computer Science, Engineering, or Business Administration; or an equivalent combination of education and experience.
• 8+ years of related experience with a Bachelor’s; or 6+ years with a Master’s; or PhD with 3+ years; or equivalent experience.
• Within the above, 5+ years in Business Relationship Management/Partner roles, Senior IT Engineer, Product/Program Management, or similar in complex, matrixed enterprises.
• Experience supporting biopharma/biotech manufacturing or comparable regulated industries strongly preferred (exposure to DSM/DPM operations beneficial).

• Master’s degree in Information Systems, Engineering, or Business.
• Certifications: ITIL Foundation v3/v4, BRM Institute (CBRM), PMP/PRINCE2, Agile/Scrum (PSM/CSM), Lean/Six Sigma.
• Experience with portfolio/demand management, PMO processes, value realization, and executive‑level reporting.

Our programs are designed to focus on maintaining and enhancing all pillars of health with a robust benefits package including medical, dental, vision and prescription drug coverage with the option of a Health Savings Account with company contributions. In addition, we offer an industry leading 401(k)savings plan, insurance coverage, employee assistance programs and various wellness incentives. We support life-work balance with paid vacation time, sick time, and company holidays. Explore a supportive environment that enriches both your personal and professional growth!

As part of any recruitment process, FUJIFILM Biotechnologies collects and processes personal data relating to job applicants. The organisation is committed to being transparent about how it collects and uses that data and to meeting its data protection obligations and may share this as part of the global recruitment process with hiring managers in Europe and the United States.

This is a global position that will support all FUJIFILM Biotechnologies sites. This position can be based at any of our locations around the globe. Benefits and compensation will be governed by the location that you are based from and considered your home site.

To all agencies: Please, no phone calls or emails to any employee of FUJIFILM about this requisition. All resumes submitted by search firms/employment agencies to any employee at FUJIFILM via-email, the internet or in any form and/or method will be deemed the sole property of FUJIFILM, unless such search firms/employment agencies were engaged by FUJIFILM for this requisition and a valid agreement with FUJIFILM is in place. In the event a candidate who was submitted outside of the FUJIFILM agency engagement process is hired, no fee or payment of any kind will be paid.