Senior IT Manager

Job Title: Senior IT Manager / IT Team Manager

Department: Information Technology
Reports To: CEO
Location: Doha, Qatar
Company: Torba Market

About Torba Market

Torba Market is a pioneering food company with its own production capacity, committed to promoting sustainable, locally inspired food experiences. As we expand into the cloud kitchen space, we are strengthening our digital and technology backbone to support our evolving operational and business needs.

Role Overview

The Senior IT Manager / IT Team Manager will lead Torba Market’s technology function, overseeing IT strategy, operations, and digital transformation initiatives. This individual will manage and mentor the IT teamcomprising a Technical Delivery Manager, Quality Manager (IT). The Senior IT Manager collaborates with the Solution & Data Architect, who owns architecture and data strategy; IT execution must align to those standards, ensuring governance and optimization of technology solutions aligned with business objectives

We are seeking a proactive leader with strong project management, stakeholder engagement, and system integration skillsideally with prior experience in the F&B industry or startup ecosystems.

Key Responsibilities

Strategic Leadership

Develop and execute the IT strategy in alignment with Torba Market’s business goals, including the transition to cloud kitchen operations.

Identify, evaluate, and implement technology solutions that enhance business efficiency and customer experience.

Act as a key advisor to leadership on technology trends, digital transformation, and innovation opportunities.

Take care of the IT investment planning

Team & Project Management

Manage, mentor, and coordinate the IT team (Technical Delivery and Quality), ensuring collaboration with Architect and Data teams.

Oversee all ongoing IT projects ensuring timely delivery, within budget, and in alignment with defined business objectives.

Ensure clear documentation, communication, and coordination across IT and business teams.

Monitor vendor performance and manage relationships with technology partners and contractors.

Systems & Operations

Oversee IT infrastructure, ERP systems, and integrations across supply chain, production, retail, and cloud kitchen platforms.

Ensure data governance, reporting accuracy, and system security in alignment with enterprise architecture and data standards.

Support implementation and maintenance of enterprise-grade systems such as POS, inventory management, CRM, and cloud-based solutions.

Champion automation, analytics, and digital solutions to enhance operational efficiency.

Governance & Quality

Adhere to enterprise architecture and data standards while enforcing IT governance and quality controls.

Ensure compliance with IT policies, security standards, and regulatory requirements.

Oversee IT quality assurance, testing, and process optimization led by the Quality Manager.

Drive continuous improvement initiatives to improve technology uptime and system reliability.

Qualifications & Experience

Bachelor’s or master’s degree in computer science, Information Systems, Engineering, or related field.

8+ years of progressive IT experience, with at least 3 years in a managerial or team leadership role.

Proven experience in F&B, retail, or cloud kitchen environments is highly preferred.

Experience managing multi-disciplinary IT teams and external vendors.

Strong understanding of enterprise systems (ERP, POS, CRM, analytics, and reporting).

Experience with cloud technologies, data governance, and digital transformation initiatives.

Familiarity with agile delivery models and startup environments.

Key Competencies

Strategic and analytical thinking

Strong leadership and communication skills

Vendor and stakeholder management

Project management and delivery excellence

Business acumen and adaptability

Focus on quality, efficiency, and innovation