Senior IT Officer

Senior IT Officer – Nord Anglia International School Al Khor

Nord Anglia International School Al Khor is looking to appoint an outstanding Senior IT Officer to join a well-established, supportive team in a highly successful and expanding school.

About the school

Nord Anglia International School Al Khor (NAISAK) is a 3-18 through school with more than 1350 pupils currently on roll. Our school resides in the town of Al Khor, 25 minutes north of Doha (the capital of Qatar). We educate both local and expat students through a bespoke and engaging Primary curriculum which draws on the English National Curriculum as well as Qatar’s Ministry of Education curriculum.

Job Description:

You will be responsible for ensuring the smooth operation of the information technology systems at the school, take preventative measures to reduce the risk of problems arising and correct problems as they occur. The IT Officer will provide technical support and maintenance for the school's computer systems, networks, and educational technology. This role is essential in ensuring that all IT resources are functioning efficiently to support the academic environment.

Please refer to the job description of the role for the following information:

• Job purpose
• Reporting to
• Key relationships
• Key responsibilities
• Performance measurement

Key Responsibilities:

• Respond to and resolve hardware and software issues reported by staff and students. Provide on-site and remote support as needed.
• Perform routine maintenance and updates on computer systems, servers, and networks to ensure optimal performance.
• Set up and install new hardware and software, including computers, printers, and multimedia equipment.
• Assist in monitoring and maintaining the school’s network infrastructure, including Wi-Fi access points, firewalls, and switches.
• Conduct training sessions for staff and students on using technology resources effectively and safely.
• Maintain accurate records of hardware inventory, software licenses, and technical support requests.
• Work with faculty to integrate technology into the curriculum and provide support for educational software and tools.
• Help implement and monitor cybersecurity measures to protect sensitive information and maintain compliance with privacy regulations.
• Be available for emergency technical support during school events or unforeseen circumstances.

Qualifications:

• Associate’s degree in information technology, Computer Science, or a related field (bachelor’s preferred).
• Proven experience in a technical support role, preferably in an educational setting.
• Strong knowledge of computer systems, networks, and common educational technologies.
• Familiarity with iSAMS (Information Management System) is a plus.
• Excellent problem-solving skills and the ability to work under pressure.
• Strong communication skills, with the ability to explain technical concepts to non-technical users.
• Familiarity with cybersecurity principles and best practices.
• Certification (e.g., CompTIA A+, Network+, or equivalent) is a plus.
• Effective communication and interpersonal skills.

Selection Process

Please apply for this vacancy using our recruitment portal.

Online applications should contain a CV, a letter of application, and the details of two professional references.

Start date: Sunday, 19th October 2025

The closing date for applications is Thursday, 16th October 2025.

Please click the following link to access the NAISAK (JD) - Senior IT Officer.pdf (job description) for this vacancy.

Why Join Us?

At Nord Anglia Education we are committed to providing a world class, safe, happy environment in which children and young people can thrive and learn. We are committed to safeguarding and promoting the welfare of all our pupils irrespective of race, ability, religion, gender, or culture.

All post holders in regulated activity (having regular unsupervised contact with children) are subject to appropriate national and international vetting procedures including satisfactory criminal record checks from both your country of residence/birth and any country of residence within the last 10 years.

We welcome applications from suitable qualified persons from all diverse backgrounds.

Please note, only shortlisted candidates will be contacted.