Senior IT Project Manager

This position reports to the Senior Director, Enterprise Systems and Services and is part of a high‑performing team of approximately twenty project and program management professionals. This role offers the opportunity to partner closely with leaders and technical teams across HealthPartners to drive complex work that supports the organization’s mission and long‑term strategy.

Required Qualifications:

• Bachelor’s Degree or equivalent experience
• Five (5) years of successful project management experience, along with a strong background in business analysis, quality control, and/or the software development lifecycle (SDLC).
• Experience successfully managing multiple projects simultaneously.
• Experience managing projects using different approaches (e.g., Waterfall, Agile, Blended, etc.)
• Proven problem management and issue resolution skills.
• Demonstrated oral and written communication skills.
• Thorough knowledge of Project Management Software tools and techniques.
• Proven presentation skills.
• For Agile Projects: Basic understanding of Agile fundamentals including scrum process, sprint cadence, team roles, story definition, and story point estimation.
• Represents SME and Project team in a manner well respected by the project team, leadership, and organization.
• Experience/ability to organize, lead and influence the activity and performance of IT with the organization.
• Promotes effective team collaboration among team sponsors, stakeholders, and end users to meet project goals and objectives.
• Ability to simplify communication of difficult concepts at a level appropriate to the audience.
• Questions prioritization as project priority issues arises. Arranges priority discussions to resolve.
• Clearly communicates roles with stakeholders.
• Identifies and assigns risk. Seeks out uncertainty.
• Leads change definition.
• Analyzes stakeholder views and reacts to meet needs. Identifies and assigns tasks for Organizational Change Manager.
• Evaluates the impact to the organization and leads the effort to adapt the organization to the change.
• Provides internal solutions to issues. Seeks to deeply understand problems. Evaluates problems (critiques next steps, challenges to examine alternatives). Uses internal sources to vet the solution. Contributes to the project and its direction.
• Escalates to management to address viable solutions. Preps sponsor for any escalation needed to Executive Management.
• Interacts to solve key issues, presents solutions.

Preferred Qualifications:

• Eight (8) years of experience with information systems.
• PMP Certification from the Project Management Institute or similar accreditation.
• Certified Product Owner or Scrum Master with demonstrated experience leading teams in Agile/Scrum; 1-3 years of experience.

Hours/Location:

• M-F; core business hours
• Hybrid role requiring the ability to work onsite at the Bloomington office or other HealthPartners locations, with onsite frequency varying based on organizational needs.

Responsibilities:

• Manages and coordinates major initiatives across HealthPartners’ technical and application infrastructure.
• Develops and maintains project documentation, charters, work plans, and deliverables utilizing IT Project Office Methodology and tools.
• Assesses, plans, and implements mitigation strategies for identified risks; proactively escalates issues and devises contingency plans to stakeholders.
• Coordinates and manages resources, including vendor activities and relationships.
• Participates in budget management and contract negotiations as necessary to meet project deliverables.
• Identifies the project scope, goals, and critical success factors in consultation with business and IT sponsors.
• Analyzes project plans for dependencies, identifying critical path issues and other project dependencies.
• Identifies successful and unsuccessful project elements and actionable steps needed to incorporate or remove those elements from future project efforts.
• Coordinates and communicates project plans and activities across project participants and stakeholders as appropriate to ensure a coordinated work effort and team approach.
• Conducts project postmortems and creates lessons learned documentation.
• Plans, tracks and schedules project timelines and milestones using appropriate tools. Tracks and communicates project milestones and deliverables.
• Creates and maintains issue logs, coordinating and ensuring resolution of all outstanding project issues.
• Creates and maintains risk logs; creates and maintains mitigation plans for risks.
• Consults with Business sponsors, stakeholders, and subject matter experts to guide business analysis and requirements documentation.
• Facilitate negotiations, ensuring issue resolution and effective cohesion across all project participants.
• Addresses performance issues within the project team; escalating when project deadlines, budget or deliverables are jeopardized.
• Offers coaching, consultation and mentoring to team members, customers, and IT staff active in project management activities.
• Provides guidance and work direction to Project Coordinators and Project Managers across HealthPartners.
• Initiates recommended changes to HealthPartners’ Project Management Methodology and Program Office Services.
• Provides consultation regarding project issues and difficulties, leading project recovery, or strategic initiatives.

We’re a nonprofit, integrated health care organization, providing health insurance in six states and high-quality care at more than 90 locations, including hospitals and clinics in Minnesota and Wisconsin. We bring together research and education through HealthPartners Institute, training medical professionals across the region and conducting innovative research that improve lives around the world.

At HealthPartners, everyone is welcome, included and valued. We’re working together to increase diversity and inclusion in our workplace, advance health equity in care and coverage, and partner with the community as advocates for change.

Benefits Designed to Support Your Total Health
As a HealthPartners colleague, we’re committed to nurturing your diverse talents, valuing your dedication, and supporting your work-life balance. We offer a comprehensive range of benefits to support every aspect of your life, including health, time off, retirement planning, and continuous learning opportunities. Our goal is to help you thrive physically, mentally, emotionally, and financially, so you can continue delivering exceptional care.

Join us in our mission to improve the health and well-being of our patients, members, and communities.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant because of race, color, sex, age, national origin, religion, sexual orientation, gender identify, status as a veteran and basis of disability or any other federal, state or local protected class.