Senior Lead - Vendor Management

The Senior Lead of Vendor Management is responsible for overseeing and maintaining the vendor management system and process. This includes interacting with all levels of leadership across PFFCU to ensure executed contracts are correctly onboarded into the vendor management system, and assessments are completed. The position must have a good understanding of the vendor management process, Financial Institution (FI) governance and regulations, and vendor risk management. The position must also have critical thinking skills to ensure vendor risks are actively monitored on an ongoing basis.

• 5 or more years work experience in a credit union or financial institution

• Understanding of vendor management systems such as NContracts or a similar vendor is preferred

• Data analysis and problem-solving skills to review information and make recommendations

• Ability to multi-task and work in a fast-paced environment. Ability to meet set deadlines.

• Strong interpersonal and communication skills with both individuals and groups

• Effective writing skills and attention to detail

• Demonstrated project and time management skills

• Must be able to follow internal policies and procedures

• Ability to work with other departments in a constructive manner that supports PFFCU’s values of member service, teamwork, commitment, and performance

Proficient in Microsoft Office. Ability to use a personal computer, enter information via a keyboard, and access information from a computer.

• Identify, assess and control risks from external business partners and vendors as part of the Third-Party Risk Management Lifecycle

• Annually request required documents (e.g. SOC 2, Vendor Financials) from vendors

• Ensure compliance with Vendor Management Policies

• Analyze data from various sources to track vendor performance, identify trends and make recommendations

• Run OFAC scans on new and existing vendors based on set schedules

• Review and approve all incoming accounting vendors

• Interact with vendors and management via phone, email, in-person or video/audio conference call

• Build solid relationships with business partners to ensure vendor requirements are met and business value is delivered.

• Monitor vendor risk and performance using provided Service Level Agreements (SLAs) and compliance monitoring plans.

• Ensure strong understanding of contractual terms and conditions to manage vendor agreements effectively.

• Understand and utilize the PFFCUs vendor management software NContracts

• Report any vendor issues to your supervisor and appropriate department management

• Provide weekly and monthly updates on job duties

Build collaborative relationships with management, peers and staff.

#PFFCUBO