Senior Learning and Development Specialist

About Daftra:

Daftra is an all‑in‑one business management platform built for small and midsize companies. Our cloud‑based system brings together sales, invoicing, accounting, HR, inventory and more in one integrated ERP solution, helping businesses track operations in real time and grow efficiently

We believe in empowering businesses with technology that simplifies operations and drives success.

Key Responsibilities:

● Analyze training requirements across departments to find opportunities and gaps.

● Create and present captivating training courses utilizing a combination of classroom instruction, e-learning, workshops, and coaching.

● Produce and manage instruction manuals, training materials, and online learning resources.

● Lead upskilling initiatives for existing staff members as well as onboarding sessions for new hires.

● Implement Learning Management System (LMS) to manage data and content.

● Monitor training program effi cacy, participation, and completion rates.

● To keep improving training programs, get input via surveys and performance indicators.

● Create dashboards and statistics to show leadership the ROI and impact of training.

● Collaborate with team leaders and department heads to match training programs with corporate objectives.

● For specialized training programs, work with outside vendors and subject matter experts.

● Find chances for skill development to assist with career development and performance management procedures.

● Keep up with the latest developments in learning and development tools, technologies, and trends.

● Suggest cutting-edge teaching strategies (such as gamification, AI-based learning, and microlearning).

● Encourage the company to have a culture of ongoing learning.

Requirements:

● Bachelor’s degree in Human Resources, Education, Business Administration, Psychology, or a related field.

● Certification in Training & Development (e.g., ATD, CIPD, SHRM) is a plus.

● 4+ years of experience in training design, delivery, and program evaluation.

● Proven experience conducting TNA and developing data-driven learning solutions.

● Experience with e-learning platforms, instructional design tools, and LMS administration.

● Strong facilitation and presentation abilities. ● Excellent written and verbal communication skills.

● Analytical and project management skills.

● Proficiency in Microsoft Office Suite and digital learning tools (Articulate, Canva, etc.).

Work location: Smart Village October

Work model: on site