Senior Learning & Development Specialist

Job Summary
The Senior Learning and Development (L&D) Specialist is a strategic learning partner responsible for designing, facilitating, and continuously improving enterprise learning experiences that drive business performance. This role bridges strategy and execution, with a strong emphasis on facilitation excellence, stakeholder consultation, and learning effectiveness. The Senior L&D Specialist works closely with business leaders, subject matter experts (SMEs), and cross-functional partners to assess needs, influence learning solutions, and lead high impact instructor-led and virtual learning experiences. In addition to content development and LMS management, this role serves as a trusted facilitator who can engage diverse audiences, guide discussion, and translate business challenges into actionable learning outcomes.

Job Responsibilities

Learning Design & Facilitation

• Partner with business leaders, SMEs, and cross-functional teams to consult on learning needs, define objectives, and align training solutions to strategic business priorities and talent development.
• Lead training needs assessments by analyzing roles, processes, performance gaps, and organizational goals to recommend appropriate learning interventions.
• Design, develop, and refine alpha, beta, and final learning solutions across instructor-led training (ILT), virtual ILT, online learning (OLT), and e-learning modalities.
• Serve as a lead facilitator for live and virtual learning sessions, effectively engaging participants, guiding discussion, adapting delivery in real time, and managing group dynamics.
• Coach SMEs and co-facilitators on effective facilitation techniques, learner engagement strategies, and presentation best practices.
• Create high-quality learning assets including facilitator and participant guides, job aids, scenarios, simulations, scripts, and evaluation tools.

Analysis & Reporting

• Evaluate learning effectiveness using qualitative and quantitative data, including participant feedback, engagement metrics, and completion data.
• Analyze trends and insights to assess impact and provide clear, executive-ready recommendations to stakeholders.
• Continuously refine learning experiences based on outcomes, learner feedback, and business needs.

Learning Content & Experience Management

• Develop, organize and upload learning content into Learning Management System (LMS).
• Partner with Learning & Talent development team to ensure readiness for training delivery, facilitator alignment, and seamless learner experience.

Governance & Compliance

• Maintain learning records in compliance with regulatory and organizational requirements.
• Support audits and data governance standards for learning systems.
• Ensure accessibility, data privacy, and security best practices are upheld.

Continuous Improvement & Innovation

• Stay current on emerging learning technologies and experience design best practices.
• Recommend system enhancements, process improvements, and new tools to improve learning delivery and user engagement.

Qualifications

Required:

• Bachelor’s degree in Human Resources, Training, Education, Construction, Organizational Development or related field.
• 5-8 years of demonstrated experience in designing, facilitating, and delivering learning solutions in a corporate or enterprise environment.
• Advanced experience using learning management systems (LMS), Articulate 360, Camtasia and Microsoft Office.

Preferred:

• Strong grounding in adult learning theory, facilitation methodologies, and digital learning needs.
• Familiarity with Monday.com or similar Project Management software.

Skills

• Exceptional facilitation and presentation skills with the ability to engage, adapt, and manage group dynamics.
• Strong consultative and stakeholder-management skills; able to translate business needs into learning solutions.
• Excellent written and verbal communication skills.
• Detail-oriented problem solver with the ability to manage multiple priorities efficiently.
• Continuous learner who embraces innovation and process improvement.

Other Duties
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of responsibilities and duties required of those in this position.