Senior Learning Experience Specialist

Duties and Responsibilities:

• Conduct Skills-Based Needs Assessments: analyze current and future workforce skills, performance data, and learner profiles to identify capability gaps and design targeted, relevant learning experiences.
• Design curricula and educational content: structure learning journeys, modules, courses, both instructor-led/blended and fully digital.
• Create digital learning assets using authoring tools (e.g. e-learning modules, interactive multimedia, simulations, videos & AI).
• Learning Experience Management: manage and optimize the end-to-end learner journey within the LMS/LXP/AI, ensuring smooth navigation, accessibility, and engagement.
• Facilitate learning sessions (online, virtual-classroom, or in-person) where required, including guiding workshops or webinars.
• Develop assessment tools and evaluation strategies to measure learning outcomes, effectiveness, and satisfaction (assessments, projects, feedback forms, etc.).
• Integrate technology: make effective use of LinkedIn Learning, LMS/LXP/AI platforms, multimedia, interactive design elements, mobile learning, and other relevant edtech tools.
• Collaborate with subject matter experts, stakeholders, graphic designers, and other team members to ensure quality, accuracy, and alignment with business/learning goals.
• Incorporate feedback and iterate after delivery, gather learner feedback, analyze performance data, and refine content and delivery accordingly.
• Ensure accessibility, usability, and learner engagement in all learning materials.
• Stay current with learning trends, tools, methodologies, and best practices; propose and pilot AI-led learning innovations.

Accountabilities:

• Resource Allocation Efficiency: Optimize the use of internal and external resources (designers, tech tools) to minimize costs while maximizing impact.
• Vendor/Tool Cost Oversight: Evaluate and manage expenditures on authoring tools, LMS/LXP subscriptions, multimedia services, and external content providers.
• Evidence of improved business outcomes and measurable ROI from learning initiatives (e.g., productivity gains, faster onboarding, improved performance metrics).
• Design and Delivery Excellence: Creates engaging and effective digital, blended, and facilitated learning programs that align with business goals and meet workforce needs through strong collaboration with stakeholders.
• Impactful Assessment and Continuous Improvement: Uses evaluation strategies and learner data to drive measurable improvements in workforce skills, performance, and capability.
• Effective Technology Adoption: Ensures smooth implementation and high adoption of LMS, LXP, AI platforms, and multimedia learning tools, with measurable increases in usage, completion, and learner engagement.
• Innovation and Technology-Driven Solutions: Successfully pilots and deploys AI-enabled or other innovative learning solutions, improving programs based on feedback, analytics, and industry best practices.
• High Learner Engagement and Satisfaction: Achieves strong learner satisfaction and engagement scores, with positive feedback on accessibility, usability, and relevance of learning programs.