Senior Leasing Advisor (Commercial)

Job Responsibilities:

• Oversee lease renewals, negotiations, and amendments.
• Ensure all contractual obligations comply with Dubai Land Department (DLD) and RERA standards.
• Advertise available units through digital platforms, signage, and broker networks.
• Conduct property tours and present leasing options professionally.
• Screen potential tenants, verify documentation, and assess suitability.
• Prepare and execute lease agreements accurately and compliantly.
• Record lease data in YARDI and EJARI systems.
• Ensure timely renewals and maintain up-to-date lease records.
• Implement rent escalations in line with market trends and lease terms.
• Review lease agreement memos for internal approvals.

Tenant Relations

• Handle tenant inquiries, complaints, and feedback via email, phone, walk-ins, and meetings.
• Maintain high levels of tenant satisfaction and promote customer delight.
• Enforce building rules and regulations; issue notices for violations.
• Facilitate move-in and move-out inspections and documentation.
• Resolve conflicts such as payment delays, damage disputes, or scheduling conflicts.
• Serve as an escalation point for complex disputes between tenants and landlords.

Financial & Reporting

• Track rent payments and monitor delinquencies.
• Handle budgeting, forecasting, and expense tracking.
• Report financial performance and occupancy data to management.
• Review utility charges and ensure accurate billing.
• Generate reports on leasing activity, collections, and maintenance status.

Property Maintenance & Vendor Coordination

• Coordinate maintenance and repair activities with contractors and vendors.
• Conduct regular property inspections.
• Review service provider attendance and performance logs.
• Ensure properties comply with local laws and building codes.
• Respond promptly to emergency situations.

Stakeholder Engagement

• Maintain positive relationships with tenants, property owners, brokers, and service providers.
• Collaborate with internal teams, including maintenance, administration, and leasing agents.
• Protect property owners interests through diligent lease management.
• Communicate effectively with Property Management, Leasing Manager, and Legal teams.

Market Intelligence & Team Leadership

• Stay updated on market trends, rental rates, and competitor offerings.
• Provide insights for pricing strategies and leasing decisions.
• Mentor leasing advisors and junior staff, fostering excellence and accountability.