Senior Manager – Adventure Operations

Devision: Sports and Entertainment

Department: AKUN

Compnay: Sports and Entertainment Compnay

Red Sea Sports & Entertainment (RSSE) is a dedicated subsidiary of Red Sea Global (RSG) , responsible for designing and delivering outstanding land and marine experiences at The Red Sea destination . RSSE manages and operates a diverse portfolio of sports, adventure, and leisure offerings, including water sports through Galaxea , adventure activities via Akun , and leisure experiences delivered by WAMA .

RSSE plays a key strategic role in the partnership between Red Sea Global and the Saudi Olympic & Paralympic Committee , united by a shared ambition to promote inclusive, accessible, and world-class sports and recreational experiences.

Guided by a purpose-driven approach and a strong commitment to people and the planet, RSSE delivers innovative programs aligned with Saudi Vision 2030 , supporting the Kingdom’s ambition to become a global leader in regenerative tourism.

Red Sea Sport & Entertainment – Where Nature Inspires Elevated Adventure.

Job Purpose

The Senior Manager – Adventure Operations is a multi-site leadership role responsible for the strategic direction, development, and execution of all adventure and outdoor programs across The Red Sea and AMAALA destinations.

This role provides overall leadership for inland and adventure-based experiences, ensuring the delivery of world-class, safe, and immersive guest offerings aligned with luxury hospitality standards and regenerative tourism principles.

The Senior Manager is accountable for operational excellence, program innovation, commercial performance, and stakeholder alignment, while driving the growth and diversification of adventure assets across the destination portfolio. The role also plays a key part in shaping organizational capability through leadership, training frameworks, and cross-functional collaboration.

Key Responsibilities

1. Strategic Leadership & Direction

• Define and implement the strategic vision for adventure operations across all assigned destinations.
• Lead the development and expansion of a diverse portfolio of inland and outdoor adventure experiences.
• Align all adventure programs with overall business objectives, brand positioning, and guest experience standards.
• Drive innovation and continuous enhancement of adventure offerings to maintain a competitive, world-class product.

2. Operational Oversight

• Oversee end-to-end operations across multiple adventure assets, ensuring consistent delivery of high-quality experiences.
• Establish and enforce operational standards, SOPs, and governance frameworks across all locations.
• Monitor performance metrics, operational efficiency, and guest satisfaction across the portfolio.
• Act as the escalation point for complex operational challenges, risks, and incidents.

3. Program Development & Commercial Growth

• Lead the design, development, and commercialization of new adventure programs and experiences.
• Identify opportunities for revenue growth, product diversification, and market expansion.
• Collaborate with marketing and commercial teams to position adventure offerings effectively.
• Ensure all programs deliver both experiential excellence and commercial value.

4. Team Leadership & Capability Building

• Lead, mentor, and develop a multi-disciplinary team of managers, supervisors, instructors, and guides.
• Establish training frameworks, competency standards, and career progression pathways.
• Drive a high-performance culture focused on safety, service excellence, and accountability.
• Oversee recruitment, onboarding, and talent development strategies for adventure operations.

5. Compliance, Safety & Risk Management

• Ensure the highest standards of health, safety, and risk management across all adventure activities.
• Oversee the implementation of international adventure standards, local regulations, and company policies.
• Lead risk assessments, emergency preparedness planning, and safety audits.
• Promote environmental sustainability and responsible tourism practices aligned with regenerative tourism goals.

6. Asset & Infrastructure Management

• Oversee the operational readiness, maintenance, and lifecycle management of all adventure assets and equipment.
• Ensure all facilities and locations are maintained to the highest standards of safety, quality, and presentation.
• Support capital planning and investment decisions related to adventure infrastructure.

7. Stakeholder Management & Collaboration

• Build and maintain strong relationships with internal stakeholders, including Operations, Asset Management, Delivery, and Marketing teams.
• Engage with external entities such as government bodies, sport federations, and regulatory authorities.
• Ensure alignment with local communities and support collaborative initiatives across the destination.

8. Governance, Reporting & Continuous Improvement

• Establish governance frameworks and reporting structures to ensure operational transparency and accountability.
• Provide regular performance reports, insights, and strategic recommendations to senior leadership.
• Drive continuous improvement initiatives aligned with international best practices, operational efficiency, and cost optimization.

Job Requirements

Qualifications & Experience

• Bachelor’s degree in Tourism, Hospitality, Sports Management, Outdoor Recreation, or a related field (Master’s degree is an advantage).
• Minimum 8–12 years of experience in adventure tourism, outdoor recreation, or resort operations.
• Proven track record in leading large-scale, multi-site operations within a luxury or high-end environment.
• Extensive experience in program development, operational management, and team leadership.
• Strong understanding of health, safety, and risk management in adventure sports environments.
• Experience within the Middle East or similar markets is advantageous.
• Valid Wilderness First Aid or First Aid certification (including CPR) from a recognized provider.

Core Competencies

• Strategic thinking with strong execution capability.
• Exceptional leadership and people management skills.
• Excellent communication and stakeholder management abilities.
• Strong commercial acumen and business planning capabilities.
• High level of accountability and commitment to safety and quality.
• Ability to manage complex, multi-site operations in dynamic environments.
• Strong problem-solving and decision-making skills under pressure.
• Professional presence aligned with luxury hospitality standards.
• Proficiency in Microsoft Office and operational systems.

Desirable Skills

• Additional language proficiency (preferably Arabic).
• Multi-discipline certifications across adventure sports (e.g., climbing, water sports, diving).
• Experience in sustainable tourism, conservation, or environmental initiatives.
• Familiarity with international governing bodies and adventure sport regulations.

Job Context

• The role operates across multiple destinations within the Red Sea Sport & Entertainment portfolio, requiring flexibility, cross-functional collaboration, and a strong commitment to delivering world-class adventure experiences aligned with Red Sea Global’s vision.
• Requires flexibility to travel frequently and work extended hours, including weekends and peak seasons.
• Involves leadership of diverse adventure programs across inland and outdoor environments.
• Plays a key role in delivering safe, innovative, and world-class adventure experiences aligned with destination vision and growth.