Senior Manager, AV Operations, KSA

About the Role

We are seeking an outstanding individual to join the Autonomous Mobility & Delivery (AM&D) team leading AV Operations for KSA. This role will help build Uber's Autonomous future in Saudi with AV partners - including managing the overall launch process, daily monitoring, and growth in the country. You will effectively prioritize and adapt actions based on results and evolving AV trends. This is an Individual Contributor position to start.

This role will involve program planning, execution, and accountability to results - with a heavy dose of cross functional collaboration both internally and externally. You will also serve as the clear primary day-to-day touchpoint for the AV Tech provider and work closely to ensure seamless collaboration across Uber Ops, Fleets, Business Development, Tech, Marketing, Policy, Legal etc - both globally and locally in the region. You will need to work closely with the Policy team as well as the regulator on the Autonomous Vehicles Pilot and developing a framework for commercial scale.

As we partner with Autonomous Tech developers, fleet operators, and cities to bring about AV services, you'll be thinking about how to achieve success with early pilots and writing the playbook for future expansions. You'll have big-picture awareness, ensuring proper focus is on safety, privacy, equity, and environmental considerations alongside business fundamentals so that our efforts are welcomed equally by communities and customers.

What the Candidate Will Do:

• Lead AV launch, deployment, and ongoing operations in KSA - with cross-functional partners
• Collaborate with many different skilled individuals across Uber, including fleet operations, engineering, product management, legal, policy, safety, marketing, and regional operations teams
• Work with local policy and ops teams to collaborate externally with relevant stakeholders to deploy and grow our Autonomous operations and partnerships
• Own program execution, ensuring delivery against strategy on a global scale
• Use data to surface insights, develop and track metrics
• Anticipate problems and craft inventive, efficient solutions to a variety of challenges
• Pressure test assumptions and accurately assess program risks
• Work closely with teams and third parties to experiment and ensure alignment that we are delivering on our goals
• Contribute to the evolving strategy by identifying areas where our customer experience or internal operations could improve
• Develop positive relationships with cross-functional leaders to drive long-term growth and market expansion
Thrive in an environment of responsibility and independence, making smart judgements in spite of ambiguity and defending them to leadership

What the Candidate Will Need:

• 8+ years of experience, ideally within management consulting, operations management, investment banking, or a fast-paced startup environment.
• Strong understanding of the KSA market, including local business dynamics and regulatory landscape.
• Proven stakeholder management skills, with experience partnering cross-functionally and engaging external partners.
• Demonstrated ability in planning, defining metrics, building roadmaps, and designing scalable processes.
• A continuous improvement mindset, with a track record of adaptability and self-directed learning.
• Fluency in Arabic (spoken and written).
• (For internal candidates) Prior experience with Uber Marketplace and Operations to navigate the complexity of launches and ongoing operations.
• (For internal candidates) SQL proficiency - ability to build queries and generate insights independently (beyond data extraction).

- Preferred Qualifications -

• AV knowledge is preferred.
• Uber Marketplace + Ops experience to understand the complex dynamics of a launch and ongoing operations
• SQL experience. Ability to build queries and generate insights, not just data.
• Commercially-minded and able to steer on the complexities of launch across functions - regs, legal, marketing etc
• A passion for creating empathetic, inspiring, and innovative transportation solutions in pursuit of positive societal outcomes