Senior Manager Data Science & Analytics

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Role Overview

We are seeking a Senior Manager, Data Science (Analytics) to lead analytics for eBay Live Buyer Experience — a real-time livestream commerce platform and a key pillar of eBay’s next-generation shopping experiences.

eBay Live enables interactive, auction-driven shopping across Collectibles, Luxury, Sneakers, and Apparel, combining entertainment, discovery, and commerce in real time. As a relatively new product, eBay Live Buyer Experience presents a unique opportunity to define foundational analytics, shape product direction, and scale insights as the platform grows.

This is a hands-on leadership role. You will personally drive complex, high-impact analytics while building and developing a team. You will work closely with product, engineering, design, and business leaders to ensure data and experimentation guide buyer experience, engagement, conversion, and long-term retention.

This role is ideal for an analytics leader who thrives in early-stage, fast-moving environments, enjoys ambiguity, and can balance deep analytical work with team leadership and execution.

Key Responsibilities

Buyer Experience Analytics Ownership (Hands-on)

• Own end-to-end analytics for eBay Live Buyer Experience, including:

  • Buyer discovery, engagement, and session behavior

  • Real-time bidding, auction dynamics, and purchase flows

  • Conversion, funnel performance, and drop-off diagnostics

  • Buyer retention, repeat participation, and lifetime value

• Personally lead complex analyses that shape early product and UX decisions

• Build analytical frameworks suited to real-time, event-driven user behavior

• Ensure analytics outputs directly inform product prioritization and iteration

Foundational Metrics & Product Analytics

• Define and standardize core buyer experience metrics and success KPIs

• Establish product analytics foundations, including funnels, cohorts, and experimentation frameworks

• Build dashboards and self-serve tools to support rapid decision-making

• Partner with engineering to influence event instrumentation and data quality from day one

People Leadership & Team Building

• Build, manage, and develop a high-performing analytics team supporting Buyer Experience

• Provide hands-on mentorship through analysis, modeling, and insight reviews

• Set a high bar for analytical rigor, speed, and product intuition

• Hire and develop talent capable of operating in ambiguity and fast iteration cycles

Execution, Prioritization & Operating Model

• Translate evolving buyer experience strategy into a clear, prioritized analytics roadmap

• Balance immediate product questions with longer-term analytics and measurement investments

• Establish lightweight processes that enable speed while maintaining analytical integrity

• Drive alignment across stakeholders on metrics, tradeoffs, and success criteria

Advanced Analytics & Experimentation

• Lead and contribute to advanced analytics such as:

  • Buyer segmentation and personalization opportunities

  • Engagement and conversion propensity modeling

  • Feature impact measurement and experimentation

  • Funnel optimization and UX diagnostics

• Partner closely with product teams to design and interpret experiments

AI-Enabled & Real-Time Insights

• Explore and apply AI and LLM-based analytics to enhance buyer diagnostics and insight generation

• Experiment hands-on with automated insight and real-time monitoring solutions

• Scale AI-driven analytics approaches as eBay Live grows

Strategic Insights & Executive Communication

• Synthesize insights across buyer behavior, product performance, and experimentation into clear narratives

• Influence product roadmap, UX strategy, and investment decisions through data-backed recommendations

• Act as a trusted analytics advisor to eBay Live leadership

Cross-functional Collaboration

• Partner closely with product, engineering, design, and marketing teams

• Align buyer experience analytics with broader marketplace and growth strategies

• Represent Buyer Experience analytics in cross-functional and leadership forums

Required Qualifications

• 11–15 years of experience delivering analytics and data science solutions, including product or growth analytics

• 3–6+ years of experience managing and developing analytics or data science teams

• Strong hands-on expertise in Python and SQL, with the ability to personally own complex analyses

• Deep experience with product analytics, experimentation, and behavioral data

• Proven ability to define analytics frameworks and metrics from scratch

• Experience working with large-scale, event-level or real-time datasets

• Strong problem-framing skills in ambiguous environments

• Excellent communication and executive storytelling skills

• Ability to balance speed, rigor, and scalability

Preferred Qualifications

• Experience with livestream, real-time, marketplace, or interactive commerce platforms

• Familiarity with modern data stack tools (e.g., Snowflake, Airflow, dbt)

• Experience applying AI/LLM-based analytics in product or decisioning contexts

• Exposure to personalization, recommendations, or UX analytics

• Experience working in early-stage or 0 1 product environments

What You’ll Get

• A foundational leadership role in one of eBay’s most innovative buyer experiences

• Opportunity to define and scale analytics for a real-time commerce platform

• A hands-on role with direct influence on product direction and user experience

• High visibility and ownership in a fast-growing, innovation-driven environment

• A chance to shape how data and AI guide eBay Live’s buyer journey

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eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities.

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