Senior Manager-Digital Product Management

At American Express, we are committed to delivering the world's best customer experience through innovative products, data-driven decision making, and modern digital experiences. The Product Experience Frameworks (PXF) organization enables teams across the enterprise to build, measure, and optimize customer experiences at scale through a suite of shared platforms and frameworks.

As a Senior Product Manager, Experimentation Platforms & Data Insights, you will define and drive the strategy, roadmap, and execution for the experimentation ecosystem that powers digital product development across American Express. You will help shape how product, engineering, analytics, and business teams validate ideas, measure impact, and make decisions through experimentation.

This role sits at the intersection of product management, data, and platform strategy. You will lead the evolution of our experimentation capabilities, working across both internally developed solutions and industry-leading third-party platforms to deliver scalable, intuitive, and statistically rigorous experiences for our users. Beyond experimentation, you will help define the future vision for broader insights and decision-support capabilities, enabling teams to move seamlessly from experimentation to measurement, analytics, and actionable business intelligence.

The ideal candidate is passionate about platform products, data-informed decision making, and driving organizational change through exceptional user experiences and scalable technology solutions.

• 5+ years of Product Management experience, preferably with experience owning platform, infrastructure, developer, analytics, data, or enterprise products.
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  Proven track record defining product vision and delivering complex technical products in partnership with engineering and data teams.
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  Experience developing product strategy and roadmaps while balancing near-term delivery with long-term platform investments.
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  Strong analytical mindset with the ability to leverage data, user insights, and business outcomes to inform product decisions.
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  Demonstrated ability to influence and align stakeholders across product, engineering, analytics, and business organizations.
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  Excellent communication and storytelling skills, with the ability to translate complex technical concepts for both technical and executive audiences.
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  Experience operating effectively in ambiguous environments and independently driving initiatives from concept to launch.
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  Experience leading platform adoption, organizational change, or large-scale product transformations.

• Experience with experimentation platforms, A/B testing, feature management, or product measurement systems.
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  Familiarity with experimentation methodologies, statistical concepts, causal inference, and experimentation best practices.
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  Experience building or scaling B2B or internal platforms used by multiple teams.
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  Experience managing platform migrations, integrations, or large-scale technology transformations.
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  Knowledge of modern data platforms, analytics ecosystems, reporting solutions, business intelligence tools, or self-service insights products.
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  Ability to work effectively with data science, analytics, and engineering partners to define success metrics and evaluate outcomes.
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  Familiarity with SQL, data exploration tools, or analytics workflows.

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .