Senior Manager - Early Careers Programs Strategy and Innovation, Workforce Strategy, Technology Business Enablement

The Workforce Strategy (WFS) team within the Technology Business Enablement (TBE) organization helps American Express align its technology workforce with enterprise needs. The team serves as a strategic advisory partner to senior technology leadership providing Enterprise Technology Services (ETS), ensuring the right talent is available at the right place, time and within optimized global cost structure to support technology portfolio demand. WFS collaborates with ETS Portfolio, ETS Finance, Talent Acquisition, Global Real Estate, Technology Vendor Management and other enterprise partners to deliver forward-looking, data-driven insights on workforce planning, organizational design, and location strategy - enabling coordinated decisions that support scalable growth and long-term business outcomes.

The Senior Manager, Early Careers Programs Strategy & Innovation will play a key role in shaping the future of early talent by embedding AI-driven innovation, enhancing program strategy, and modernizing recruiting and training experiences to align with the rapidly evolving technology landscape. This role will work closely with internal stakeholders across Talent Acquisition, Developer Experience, and Technology leadership to drive transformation across the end-to-end early careers lifecycle .

• Bachelor’s degree in Business, Technology, Engineering, or a related field; advanced degree (MBA or equivalent) preferred

• Experience in program strategy, workforce strategy, technology transformation, or management consulting

• Experience designing or improving programs, processes, or learning and development initiatives

• Strong understanding of AI/ML concepts, including generative AI, and practical experience applying AI tools (e.g., custom GPTs) to solve business problems

• Demonstrated ability to translate emerging technology trends into actionable strategies and program enhancements

• Experience working cross-functionally with teams

• Strong program management skills with the ability to lead complex, multi-stakeholder initiatives end-to-end

• Excellent communication and storytelling skills, with experience creating executive-level presentations

• Ability to operate in a fast-paced, evolving environment and drive innovation with a continuous improvement mindset

Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

For a full list of Team Amex benefits, visit out Colleague Benefits Site .