Senior Manager, Ecommerce Merchandising

Ready to bring passion into your career?

A global leading skincare and make-up company, Clarins group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Its raison d’être is "making life more beautiful, passing on a more beautiful planet".

Operating in more than 150 countries, we are now the number one skincare company in Europe and are accelerating our development on all other continents, particularly in Asia and the Americas.

Because our 8,000 talents are unique, we are committed to promoting diversity in all its forms.

Do you want to help write the next chapter of our story? We are looking for a Senior Manager, Ecommerce Merchandising based in New York City.

The role:

You will drive strategic initiatives that enhance our online shopping experience and foster growth in the digital landscape. As an integral part of our team, your ambition will help shape the future of Clarins through innovation and customer-centric strategies.

What you’ll do:

In an environment where Ecommerce is rapidly evolving, you will take challenges by leveraging data-driven insights to enhance product innovation, strengthen customer relationships, and drive Clarins’ direct-to-consumer strategy while promoting responsible beauty initiatives.

• Develop and manage sales forecasts, demand planning models, and promotional calendars while analyzing performance and trends to optimize stock levels and support strategic decision-making for Clarins.com
• Deliver strategic merchandising recommendations and develop category-specific plans to optimize product presentation and enhance customer experience while managing the product catalog for effective growth.
• Oversee the US content roadmap and collaborate with the global digital team to ensure alignment with regional needs, while supporting local marketing initiatives and optimizing website content for brand representation and SEO.
• Lead website enhancement efforts through A/B testing and user experience enhancements, ensuring a seamless customer journey while collaborating with UX teams to boost engagement and conversion rates.
• Manage and develop a high-performing team by providing guidance and fostering collaboration, while setting performance expectations and driving organizational improvements in alignment with company values.

You are:

• Customer oriented, result driven, passionate about our brand and challenges, entrepreneurial mindset
• Eager to grow in a company genuinely committed to responsible beauty
• Fluent in English, French speaking is a plus
• Strong leader with ability to lead, develop, and motivate high-performing teams
• Critical thinker with ability to use data to drive business decisions

You have:

• Bachelor’s Degree in Business, Marketing, or a related field
• 7+ years of experience in Ecommerce, with a minimum of 3 years in a management role
• Knowledge of sales operations planning, demand forecasting, website optimization, and category management
• Proficiency using SFCC (Salesforce Commerce Cloud) strongly preferred
• Advanced knowledge of web analytics tools (Google Analytics, Tableau, Qlik Sense)
• Experience with A/B testing platforms and conversion optimization tools
• Strong Excel skills for data analysis and financial modeling
• Ability to manage multiple priorities and work in a fast-paced environment

We have:

• More than 70 years of expertise in beauty and spa, with the Clarins and myBlend brands
• Unique products and innovative services
• A commitment to Social & Environmental Responsibility embedded in our raison d'être
• A caring and inclusive corporate culture
• Development and training opportunities
• Attractive compensation and benefits

Salary: $100,000 - $115,000

Benefits:

• Hybrid office model
• Healthcare including Medical, Dental and Vision
• 401k + match
• Gratis
• Tuition Reimbursement

If you have a curious mind, a thirst to go further and the drive to boldly take on new challenges, join us.

At Clarins Group, we believe in making life more beautiful for our employees and our customers. Inclusion and diversity are firmly grounded in our core values, which are part of our DNA. We strive to achieve inclusiveness and we foster an equal-opportunity culture where everyone can reach their full potential and do their best work. We welcome applications from all backgrounds.

To learn more about our group and our commitments to people and the planet, visit www.groupeclarins.com.