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Senior Manager Facilities Operations

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Provides leadership and oversight for the Facilities Management group. Manages operations of the company's facilities to ensure appropriate maintenance, safety and adherence to legal, regulatory and compliance requirements. Coordinates office relocations for both small- and large-scale moves. Ensures mechanical and electrical systems are up-to-date, functional and meet the needs of business. Organizes vendor and contractor engagements in support of facilities operations and procurement.


  • Provides Facilities Operations leaders and staff with clear direction.
  • Works closely with stakeholders to understand office space, equipment and general facility requirements and expectations.
  • Ensures effective controls are in place to monitor end-to-end issue resolution and facility operations, maintenance and support activity.
  • Develops and implements facilities-related specifications and schedules.
  • Ensures that critical outcomes are met, documented and communicated as appropriate.
  • Handles complex issues escalated by Facilities personnel and by internal stakeholders and organizations.
  • Works with management to understand upcoming changes and impact on facilities.
  • Assists in development of disaster and recovery plans and responds during emergencies.
  • Drives Facilities support of site, equipment and related modifications.

Required Qualifications

  • Bachelor's Degree or equivalent work experience required.
  • Typically has 8-10 years of experience in Facilities Operations and typically 5 years leadership experience.
  • Fluent business Spanish (written and spoken); and English skills (spoken).
  • Preferred Qualifications
  • Excellent communication and negotiation skills.
  • Strong experience in delivering facilities initiatives internally and externally, leading to business improvements and cost reduction.
  • Occupational safety (or local equivalent) qualifications and experience in maintaining.
  • Exhibit skills, characteristics, traits and work habits that demonstrate ability to work with diverse teams, lead culture change and motivate people.
  • Excellent communication, presentation, strategic planning, problem solving and critical thinking skills.
  • Demonstrated relationship building skills at across organizations.
  • Basic knowledge and understanding of Portuguese.
  • Proficient in all MS Office products with an emphasis on Outlook, Excel, PowerPoint, Word and Teams
  • Bachelor's Degree or equivalent work experience required.
  • Typically has 8-10 years of experience in Facilities Operations and typically 2-4 years leadership experience.
  • Fluent business English skills (Written and spoken).

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