Senior Manager, Member Engagement & Communications

You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility.

Position Purpose: Manage and direct various Member Engagement & Communications strategies to help improve member engagement and retention. Oversee Engagement & Communications strategies related to regulations, operations, and/or health education, and including execution, measurement, and reporting. Provide strategic solutions to various member initiatives while meeting compliance regulations and timelines.

• Manage the engagement and communication plan development and execution ensuring key milestones and deliverables are achieved
• Identify & Collaborate key business partners, health plans and vendors on various communication initiatives providing strategic direction and gaining full alignment
• Utilize a multi-channel communication approach including web, direct mail, email, text, etc., continuously identifying communication innovations
• Manage and direct vendors and external partners on scope of work and key deliverables
• Identify & leverage internal and external market data and research insights to help identify opportunities and inform key decisions and planning
• Identify department and project needs, maintaining continuous evaluation and development of process and procedures to drive effectiveness
• Build and maintain internal and external business relationships.

Education/Experience: Bachelor’s degree in Communications, Marketing, Consumer Experience, or Business Administration. 6+ years of relevant communications or marketing experience.

Candidates must reside in the state of Nevada to be considered. Up to 50% in state travel required.

Pay Range: $87,700.00 - $157,800.00 per year

Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status. Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility.

Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.

Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act