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Senior Manager of Creative Services and Brand

The Senior Manager of Creative Services & Brand is a senior‑level leader responsible for how Lutheran Social Service of Minnesota is visually represented across print and digital channels. This role leads and develops the graphic design team while also serving as a hands‑on creative contributor. The position provides strategic direction, brand stewardship, and operational leadership to ensure LSS communications are clear, accessible, and consistently on‑brand across a complex organization. This is a player‑coach role that blends people leadership, creative judgment, and enterprise brand implementation.

This role has enterprise-wide responsibility for visual brand implementation across Lutheran Social Service of Minnesota. The Senior Manager, Creative Services & Brand leads the graphic design team; sets creative direction and quality standards; and serves as a key steward of the LSS visual identity. The position operates with a high degree of independence and judgment, partnering with senior leaders and peers to balance strategic brand consistency with the practical needs of a complex organization.

ESSENTIAL AND PRIMARY RESPONSIBILITIES:

People Leadership & Team Development

Brand Stewardship & Strategic Implementation

Digital First Design & Enterprise Template Governance

Creative Production (Hands On Design)

Workflow, Production & Quality Control

What we offer you:

All employees have access to childcare assistance, discounts on events and services, an employee assistance program, financial counselling, a wellness program, and UKG Wallet which allows you to access your payroll dollars before payday!
Employees working 30+ hours a week have access to medical, dental, life, vision, 403(b) plan with a match, and other ancillary plans.
Generous PTO plan that includes paid holidays and float days.
Paid training during your orientation and throughout your employment.
Opportunities to grow your career at LSS within our 24+ different services.
A diverse workplace with an outstanding reputation for putting the people served and employees first.
An ALIVE Workplace that is Supportive, Positive, Healthy and Fun!

Required

Bachelor’s degree in graphic design, visual communications, or a related field, or equivalent professional experience.
5-7 years of experience in graphic design with demonstrated experience leading or supervising creative professionals.
Strong portfolio demonstrating design excellence, including typography, layout, hierarchy, and accessibility‑minded design.
Demonstrated creativity, interpersonal communication skills, as well as competency in basic grammar, punctuation, and proofreading.
Passion for keeping current on graphic design developments, new technologies and market trends.
Proficiency and demonstrable experience with the full Adobe Creative Suite as well as the Microsoft Suite. Primary workstation will be a MacBook.
Proven ability to manage multiple projects, deadlines, and stakeholder expectations in a collaborative environment.

Preferred

Experience implementing and governing brand standards across a multi‑service or enterprise organization.
Experience developing and managing digital template systems and shared design tools (e.g., Canva or similar platforms).
Experience balancing strategic leadership with hands‑on creative production.

Lutheran Social Service of Minnesota is a dynamic social service organization serving children, youth and families, people with disabilities, older adults, and military veterans. Trustworthiness is a value and strength shared by our employees and recognized by the communities we serve. We offer an Alive Workplace (Supportive, Positive and Fun) and careers that challenge, energize, and reward employees. Consider joining us!

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