Senior Manager, Organizational Effectiveness

TITLE: Senior Manager, Organizational Effectiveness

LOCATION: Bellevue, WA, USA

TerraPower is a nuclear technology company based in Bellevue, Washington. At its core, the company is working to raise living standards globally through a more affordable, secure and environmentally friendly form of nuclear energy along with innovations in medical isotopes to improve human health. In 2006, TerraPower originated with Bill Gates and a group of like-minded visionaries who evaluated the fundamental challenges to raising living standards around the world. They recognized energy access was crucial to the health and economic well-being of communities and decided that the private sector needed to take action and create energy sources that would advance global energy deployment. TerraPower’s mission is to be a world leader in new nuclear technologies, while developing innovators and future leaders in the nuclear field. As a result, the company’s activities in the fields of nuclear energy and related sciences are yielding significant innovations in the safety and economics of nuclear power, hybrid energy and medical applications – all for significant human health benefits.

TerraPower is seeking to hire highly motivated and forward-thinking professionals who are interested in focusing on advanced nuclear reactor research and development and influencing change within the nuclear power landscape and bringing forward the critical production of medical isotopes. TerraPower is an Equal Opportunity Employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law. In addition, as a federal contractor, TerraPower has instituted an Affirmative Action Plan (AAP) in an effort to proactively recruit, hire, and promote women, minorities, disabled persons and veterans.

Senior Manager, Organizational Effectiveness

The Senior Manager of Organizational Effectiveness is a full-time exempt position reporting to the Vice President of Operations and is responsible for implementing the Performance Improvement (PI) and Training programs, which include the Correction Action Program (CAP), Self-Assessments, Benchmarking, Operating Experience (OE), Lessons Learned, Performance Gap Analysis and Trending, Root Cause Analysis, Technical, Unaccredited Training Programs, Instructional Design, and any other duties as assigned by the VP of Operations. Continuously improve performance improvement and training program execution to increase efficiency and results of the program and ensure effective identification, screening, analysis, resolution, implementation and measurement of performance issues. This position requires an expert level of knowledge of ASME NQA-1 requirements for the corrective action program, trending, and training, and past Nuclear Regulatory Commission (NRC) interface experience.

Responsibilities:

• Spearhead the development, maintenance, and implementation of Performance Improvement, Continuous Improvement, and Training standard operating documents (SODs), driving alignment with organizational goals and ensuring compliance across all levels of the organization, with a focus on innovative and scalable solutions.

• Provide expert analysis and interpretation of data and performance metrics, offering comprehensive reports and strategic, high-impact recommendations that influence organizational direction and policy.

• Lead advanced, cross-functional teams and analysis of performance data, identifying complex systemic issues and trends, and utilizing CAP and training data, self-assessments, benchmarking, operating experiences, and performance indicators to inform organization-wide improvements.

• Provide governance oversight for technical training programs aligned with Systematic Approach to Training (SAT) principles, ensuring workforce capability supports design, construction, licensing, and future operational readiness.

• Establish and monitor training effectiveness metrics, partnering with executive leadership to evaluate workforce capability, qualification readiness, and measurable impact of learning initiatives on organizational performance outcomes.

• Provide oversight of technical training programs to ensure compliance with ASME NQA-1 requirements, regulatory expectations, and internal quality assurance standards, supporting inspection readiness and audit defensibility.

• Drive enterprise learning strategies that reinforce nuclear safety culture, leadership accountability, and human performance excellence, ensuring training initiatives shape behaviors aligned with TerraPower’s mission and future operating model.

• Assume leadership responsibility for CAP investigations and condition report screenings, orchestrating complex root-cause analyses and delivering actionable insights to address strategic issues and optimize organizational performance.

• Mentor and coach senior leaders and cross-functional teams, promoting a culture of innovation and continuous improvement, driving excellence in performance improvement across the organization.

• Lead the development and optimization of performance indicators, ensuring that they are forward-thinking, adaptable, and integrated into the organization’s long-term strategic goals and decision-making processes.

• Direct and influence the preparation and facilitation of high-level executive meetings, advising senior leadership on key strategic decisions and driving alignment with organizational priorities.

• Deliver executive-level, high-impact status reports, synthesizing complex data into forward-looking strategic insights and providing expert recommendations to drive organizational success.

• Provide expert guidance and oversight to teams conducting in-depth cause analysis, ensuring that complex issues are addressed with precision and that the outcomes are aligned with organizational goals and initiatives.

• Lead and drive the development and continuous improvement of Performance Improvement and Training software and related tools, collaborating with cross-functional experts to innovate and address evolving user needs and organizational challenges.

• Other duties as assigned by the VP of Operations.

Key Qualifications and Skills:

• BS in applicable field (e.g. math, science, engineering, technology)

• 15+ years' experience in the nuclear industry, including performance improvement, corrective action program, engineering, design, construction or training work environment strongly preferred.

• Secondary degree such as an MBA (e.g. finance, economics, leadership, organizational behavior) strongly preferred.

• Former Senior Reactor Operator (SRO) license preferred.

• Root Cause analysis or cause analysis experience preferred.

• Experience working with government organizations such as Department of Energy (DOE) and/or the Nuclear Regulatory Commission (NRC), as well as industry groups like the Institute of Nuclear Power Operations (INPO) is strongly preferred.

• Strong customer service and training skills and a desire to achieve results.

• Proficiency in Microsoft Office Suite including Word, Excel, Outlook, and PowerBI.

• Experience working with Confluence, JIRA, INPO IRIS, SAP SuccessFactors, Learning Management Systems, and DevonWay.

• Strong attention to detail.

• Exceptional oral and written technical communication skills.

• Exceptional organizational and time management skills.

• Ability to work independently and in a team environment.

• Skilled in setting priorities.

• Excellent analytical, interpretive, and problem-solving skills.

• The successful candidate will possess a high degree of trust and integrity, communicate openly and display respect and a desire to foster teamwork.

• Actual position starting level and title will be determined based on assessment of qualifications.

Job Functions:

Job Functions are physical actions and/or working conditions associated with the position. These functions may also constitute essential functions for the job which the employee must be able to fulfill, with or without accommodation. Information provided below is to help describe the job so that the applicant has a reasonable understanding of the job duties/expectations. An applicant's ability to perform and/or tolerate these actions and conditions will be discussed and workplace accommodations may be made on a case-by-case basis following an individualized assessment of the applicant and other considerations, including but not limited to any governing safety standards.

• Motor Abilities: Sitting and/or standing for extended periods, bending/stooping, grasping/gripping, fine motor control (hands)

• Physical exertion and/or requirements: Minimal, with ability to safely lift up to 25 pounds

• Repetitive work: Prolonged

• Special Senses: Visual and audio focused work

• Work Conditions: Stairs, typing/keyboard, standard and/or sitting working environment of >8 hrs./day

• Travel required: 0-15%

TerraPower’s technology is controlled for export by various agencies of the U.S. Government. TerraPower must evaluate applicants who are foreign nationals (other than asylees, refugees, or lawful permanent residents) in accordance with U.S. Government export control requirements. To facilitate TerraPower’s export control reviews, you will be asked as part of the application process to identify whether you are a U.S. Citizen or national, asylee, refugee, or lawful permanent resident of the United States. Government export authorization approval times vary. Based on the business needs for a particular position, TerraPower may not consider a foreign national from a country if it is impracticable to obtain timely Government export approval.

Job details:

Salary Range 13: $196,537 - $294,806

• We typically place offers in the lower to middle portion of the range to maintain internal equity and allow room for growth. Any salary offered within the posted salary band is based on market data and commensurate with the selected individual’s qualifications experience. This range is specific to Washington State.

Benefits:

• Competitive Compensation

• Salary, eligible to participate in discretionary short-term incentive payments

• Comprehensive Medical and Wellness Benefits for family or individual

• Vision

• Dental

• Life

• Life and Disability

• Gender Affirmation Benefits

• Parental Leave

• 401k Plan

• Generous Paid Time Off (PTO)

• 21 days of annually accrued PTO

• Generous Holiday Schedule

• 10 paid holidays

• Relocation Assistance

• Professional and Educational Support Opportunities

• Flexible Work Schedule

TerraPower Career and Benefits information: https://www.terrapower.com/contact-us/careers/