Senior manager – Quality Assurance

WAT ZOEKEN WE?

Job Summary

This role will lead the overall quality function, ensuring that products meet international standards, customer expectations, and regulatory requirements. This role demands a strong leader who can design and execute quality strategies, build high-performing teams, and drive continuous improvement across the supply chain and manufacturing operations.

Key Responsibilities

Quality Strategy & Leadership

• Define and implement the company’s quality strategy in alignment with business objectives.
• Lead, mentor, and build capability within the QA/QC team of inspectors, supervisors, and engineers.
• Represent the quality function in strategic discussions, cross-functional reviews, and external audits.
  
  

Quality Assurance (QA)

• Ensure compliance with international standards such as ISO, AQL, REACH, and ASTM.
• Oversee implementation and continuous refinement of Quality Assurance systems.
• Monitor incoming material inspections, in-process controls, and final product quality.
• Develop and maintain SOPs, quality manuals, and system documentation.
  
  

Quality Control (QC)

• Supervise QC operations across raw material inspection, in-process control, and finished goods approval.
• Drive Root Cause Analysis (RCA) and ensure effective Corrective and Preventive Actions (CAPA).
• Coordinate with production teams for sample reviews and bulk approvals.
• Ensure day-to-day QC practices are consistent, reliable, and timely.
  
  

Vendor & Factory Management

• Audit and evaluate suppliers and subcontractors to ensure quality performance.
• Establish and enforce quality systems at partner factories and outsourced facilities.
• Ensure vendor compliance with brand requirements, safety standards, and legal regulations.
  
  

Customer & Compliance

• Serve as the key liaison with buyers/clients regarding quality expectations and issue resolution.
• Ensure compliance with sustainability, regulatory, and safety standards.
• Prepare for and actively participate in third-party audits and client visits.
  
  

Reporting & Documentation

• Track and present key quality KPIs, inspection outcomes, and non-conformance reports.
• Apply quality improvement methodologies such as SPC, Six Sigma, and 8D.
• Provide monthly reports on quality performance trends, highlighting risks and improvement plans.
  
  

WAT ZOEKEN WE?

Qualifications & Skills

• Bachelor’s or Master’s degree in Engineering, Quality Management, or related field.
• 13–16 years of experience in Quality Assurance / Quality Control, with leadership responsibilities.
• Expertise in footwear materials, construction methods, and performance testing.
• Strong knowledge of QMS, ISO 9001, and international quality standards.
• Demonstrated leadership, decision-making, and cross-functional collaboration skills.
• Proficiency with quality tools (SPC, Six Sigma, 8D) is preferred.
• Solid understanding of sustainability and compliance standards.