Senior Manager, VCA

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Visa Consulting and Analytics (VCA) is the consulting arm of Visa, and drives tangible, impactful results for clients. Drawing on our expertise in consulting, data analytics, digital marketing and economics, VCA solves the most strategic problems for our clients.

The Data Services, Client Engagements Senior Manager will be a key member of the Visa Consulting & Analytics (VCA) organization in GCC, supporting clients in designing, executing and implementing data-driven projects and use cases. The role will be heavily focused on managing VCA’s data-driven customer projects in the region, leading the data science teams to develop business-focused analysis and insights for the clients, developing project deliverables based on data insights, and ensuring the project delivery quality. This role will also support the sales efforts for data-driven business services to clients.

The role will deliver subject matter expertise and consulting support to VCA clients, with the main objective of deepening client relationships and optimizing their performance through delivering innovative data solutions that enhance customer engagement.

Principal Responsibilities/Key Results Area:

• Collaborate with VCA colleagues, Visa account executives and other Visa functions to cultivate and manage a pipeline of data-driven engagement opportunities with the issuers, merchants and government clients
• Manage multiple data-driven projects simultaneously, coordinating data science and consultancy efforts across various clients:
• Analyze client needs across the focus markets and identify opportunities for data-driven consulting assignments with potential clients, across different industries
• Support and contribute to sales pitches for VCA’s data-driven services
• Lead or contribute to internal problem-solving sessions
• Be involved in project deliveries in both coordination and delivery role
• Prepare project kickoff documents, ensure client deliverables meet quality standards, and achieve delivery milestones
• Prepare for, and participate in, client discussions
• Work closely with other VISA groups, including Products, BD, Risk, Marketing, Digital Solutions, Digital Partnerships & Ventures, Innovation Center etc., to ensure a seamless Consulting experience
• Suggest new ideas for new data services development in VCA

Key Competencies:

Key elements to assess his/her candidacy will include expertise on the following topics:

• Demonstrated experience driving data-driven projects and delivering consulting solutions in payments, ideally leading consulting firms
• Preferably experienced at using payment data and external data to identify client needs and develop tailored solutions across various industries and focus markets
• Proven ability to manage multiple complex projects simultaneously, set and achieve delivery milestones, and ensure quality outcomes across diverse client engagements
• Experienced in preparing and supporting sales pitches, facilitating problem-solving sessions, and communicating insights effectively to both internal teams and senior client stakeholders
• Preferably experienced at supporting product development and expanding consulting capabilities within VCA or similar organizations
• Demonstrates strong diplomatic skills and the ability to navigate multi-functional environments while driving desired client outcomes
• Possesses both regional and global experience, adding valuable insights to consulting solutions for diverse markets

The position is based in UAE, Dubai – with the flexibility to travel for project management and delivery across the region

• This not a data scientist position, the role requires core consultancy skills and experience.
• Bachelor’s degree in Statistics, Management or a related field; a Master’s degree is preferred
• At least 10 years of overall professional experience
• Strong background in consulting, with demonstrated skills in client engagement, solution design, and stakeholder management
• Min 5 years of experience in consulting – preferably with data-driven projects record
• Experience managing data-centric projects and delivering analytics solutions to clients
• Proven track record supporting sales pitches and business development for data products or analytics consulting
• Solid understanding of data visualization, and business intelligence platforms (e.g., Tableau, Power BI)
• Demonstrated ability to communicate complex data insights and technical concepts clearly to both technical and non-technical audiences, including senior client stakeholders
• Experience working across regional and global markets, providing data-driven solutions tailored to diverse industries
• Superior project management abilities, with a focus on timely delivery and quality outcomes in data services
• Self-motivated and results-oriented, with the flexibility to adapt to changing client needs and project scopes
• Strong team collaboration and interdisciplinary skills, comfortable working in multi-functional environments
• Willingness to travel and work onsite as required
  
  

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.