Senior Network and Security Engineer

Job Title: Senior Network and Security Engineer

Location: Bahrain

Company: K-Soft

Position Overview:

This role focuses on implementation and support for firewalls, SD-WAN, WAF, ADC, and other network/security related solutions.

Job Description:

• Offering technical support to customers for systems and configurations
• Designing and implementing network solutions and/or improving the efficiency of current networks.
• Installing, configuring, and supporting network equipment including but not limited to Firewalls, Load Balancers, Routers, Switches, WAF, SASE/SSE etc.,
• Configuring firewalls, routing and switching to maximize network efficiency and security.
• Provide Proof Of Concept (Demo) for assigned products or solutions
• Implementation of the products/Solutions in customer site
• Documenting cases to reflect the actions taken, reporting of problem status and providing solution(s) or workarounds as developed in a professional timely fashion, over the lifetime of the support request.
• Understand customer systems and configurations, analyze the more technically difficult problems, identify issues and recommend solutions.
• Works closely with customers and other engineers as well as the Account teams.
• Setting customer expectations appropriately and accurately.
• Work closely with principle company engineers to develop workarounds to issues and suggest product changes to accommodate customer needs.

Required Skills and Qualifications:

• Bachelor’s degree/Diploma in an IT related field or equivalent hands-on experience
• 5+ years experience in the role of network/ network security engineer
• Excellent communication skills in English, both verbal and written
• Critical and analytical thinking and creativity
• Conflict Resolution – ability to resolve problems and complex situations
• Active listening and empathy – ability to listen and understand users to address their needs
• Team player – ability to work with a team and influence a positive collaborative culture
• Ability to prioritize workload appropriately based on the impact on the business

Manufacturers knowledge:

• Fortinet/Palo Alto/Checkpoint
• F5 (ASM, LTM, APM)
• Cisco
• Symantec/Netskope
• AWS/AZURE Understanding

How to Apply: Please submit your resume and cover letter to careers@ksoft.bh

Job Types: Full-time, Permanent, Contract