Senior Officer, Domestic Payments

The jobholder will manage transaction processing for a defined product or function, ensuring quality, timeliness, and compliance with internal policies and regulatory requirements. Responsibilities include error-free transaction execution, risk mitigation, adherence to SLAs, monthly reconciliations, record management, and supporting Payment Center operations. The role also involves preparing reports for decision-making, maintaining customer satisfaction, and participating in process improvement initiatives while acting as custodian for security items and customer records.