Senior Officer Payment & Collection – Digital Banking Group

Eligibility Criteria

Qualification:

• Preferably a Master’s/MBA or a Bachelor’s degree in Business Administration, Finance, or a related field from a reputed institution.

Required Skill Set:

• Strong orientation toward achieving sales targets with a proactive and customer-centric approach.
• Effective verbal and written communication skills to engage with internal stakeholders and customers.
• Strong command of MS Office tools (Excel, Word, PowerPoint) for daily reporting, data analysis, and presentations.

Job Responsibilities:

• Proactively identify and generate sales leads through market research, client interactions, and referrals. Drive the end-to-end sales process from lead qualification to conversion, ensuring the achievement of assigned business targets.
• Execute assigned KPIs and sales targets within defined timelines. Monitor performance metrics and proactively refine strategies to meet and exceed business objectives.
• Support the sales team by acting as a subject matter expert in client engagements, solution presentations, and proposal development, bridging the gap between client needs and technical delivery.
• Work closely with cross-functional teams, including Product, Technology, Operations, and Legal, to ensure timely, accurate, and compliant execution of customized digital payment solutions.
• Collaborate with relevant departments to address and resolve operational bottlenecks, payment failures, and dispute resolutions in a timely and client-centric manner.
• Stay abreast of evolving regulatory requirements, compliance standards, and industry trends to ensure that payment and collection offerings remain secure, compliant, and competitive.
• Undertake any other tasks assigned by management to support overall business growth, customer satisfaction, and strategic alignment.

Location: Lahore & Karachi

Experience: Minimum two (2) to three (3) years of experience in digital product and sales management or a related field, preferably in the financial services or fintech industry.