Senior Operator - Attraction Operations

At Six Flags Qiddiya City, the Senior Operator of Attraction Operations is responsible for ensuring smooth daily Rides & Attractions Operations. This position will exude an infectious passion for delivering world class memorable experiences.

General Responsibilities

• Comply with Six Flags Qiddiya's code of conduct and ethics.
• Promote Six Flags Qiddiya vision, mission, values and model desired behaviors.
• Promote Six Flags Qiddiya and spread its culture.
• Commit to Six Flags Qiddiya's rules and regulations.
• Perform tasks as directed in pursuit of organizational goals.
• Share know how with the team and encourage their development.

Job Specific Responsibilities

• Train new staff and certify and check out new employees on Attractions.
• Schedule, coach, observe, and provide feedback on compliance to company policies such as attendance, wardrobe, and grooming.
• Be available in the area to deal with crowd control or Guest issues and handle area issues as they surface.
• Spend time in the areas to ensure operating procedures are adhered to and always followed.
• Lead and assist with all opening procedures in designated areas, ensuring the areas are properly cleaned, inspected, and checked out in the morning before park opening.
• Inform management of any irregularities that need to be addressed before the next day opening.
• Communicate any faults, safety issues, or staffing problems to management.
• Conduct morning briefings.
• Support the team in all aspects of Rides & Attractions experience; manage fast pass, special requests, and VIP services as required.
• Enforce all park policies, procedures, and maintain all Six Flags standards.
• Maintain consistency with department goals for quality, safety, and efficiency.
• Be willing to work long hours in unusual or extreme weather conditions.
• Perform all other duties as assigned.

Education

High School or above. Business Management certificates are preferred.

Experience

0-2 years of operation in entertainment; theme park experience preferred but not essential. Experience explaining and enforcing policies and procedures preferred.

Skills & Abilities

• Strong interest in operational details and ability to work with all ages, nationalities, and genders.
• Ability to lead and train staff.
• Ability to work under pressure.
• Good interpersonal and communication skills working with guests and staff.
• Professional understanding and communication of English (written and spoken).
• Lead in managing the staff to deliver world class experience to all visitors.

Core Competencies

• Self-Actualization & Fulfilment: Advanced proficiency level.
• Team Synergy & Development: Advanced proficiency level.
• Entrepreneurial Mindset & Drive: Advanced proficiency level.
• Business Acumen & Diligence: Advanced proficiency level.