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Senior People Business Partner
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It's fun to work in a company where people truly BELIEVE in what they're doing!
Fullsteam is a leading provider of vertical software and embedded payments technology dedicated to helping businesses flourish by providing their customers with seamless experiences. With a dynamic and growing team of over 1,900 employees, we are committed to driving innovation and delivering best-in-class software and payment solutions that empower small and medium-sized businesses across numerous industries. Our purpose is to help our customers grow their businesses and delight their customers. Join us and be a part of a forward-thinking company that values growth, excellence, and the success of our clients.
As a Senior People Business Partner at Fullsteam and strategic consultant to our business leaders, you will play a pivotal role in aligning people strategies with business objectives, fostering a positive and productive work culture, and driving organizational success through effective talent management and employee engagement.
Responsibilities and Duties:
Responsibilities and Duties:
- Partner with business leaders to align HR strategies with business objectives, providing regular updates and proactive recommendations.
- Lead and resolve complex employee relations matters, including performance concerns, investigations, policy violations, and disciplinary actions.
- Proactively identify workplace trends and recommend HR interventions to address engagement, performance, and retention challenges.
- Support and drive talent management programs, including performance management, and leadership development.
- Drive initiatives related to organizational design, change management, and workforce optimization. Lead efforts to ensure the organization has the right people in the right roles.
- Develop and implement strategies for employee development, succession planning, and retention.
- Analyze HR metrics and trends to provide actionable insights and strategic recommendations.
- Collaborate with HR COEs to roll out company-wide initiatives such as learning programs and change management processes.
- Actively participate in cross-functional projects aimed at improving business operations and organizational effectiveness.
- Mentor and provide guidance to junior team members.
- Work to create a positive and inclusive workplace culture that reflects the organization's values.
- Ensure compliance with employment laws and regulations while staying abreast of changes and updates.
- Lead by example, promoting a high-performance culture and accountability.
Skills and Competencies:
- Expertise in HR best practices, employment laws, and industry trends.
- Exceptional communication and interpersonal skills, with the ability to influence and build strong relationships at all levels.
- Proficient in mediating conflicts and negotiations, finding win-win solutions that align with organizational objectives.
- Ability to assess and mitigate risks related to employee relations issues, ensuring compliance with legal requirements and minimizing organizational exposure.
- Proven experience in strategic talent management, organizational development, and change management.
- Demonstrated ability to think strategically, solve complex problems, and drive results.
- Strong business acumen with the ability to address problems through a consultative approach.
- Takes ownership of challenges, driving solutions with minimal supervision.
- Demonstrates a forward-thinking approach by anticipating business needs and HR interventions.
- Thrives in an evolving and high-energy work environment, adapting quickly to shifting business priorities.
- Maintains composure under pressure and effectively manages competing deadlines.
- Demonstrates agility in responding to changing business needs and HR challenges.
- Proficiency with an HCM system, preferably Workday.
Experience and Education Requirements:
- Bachelor's degree in Human Resources, Business Administration, or a related field; Master's degree preferred.
- 5+ years of progressive HR experience, with a focus on business partnership and employee relations.
- HR certification (e.g., SPHR, SHRM-SCP, CHRP, CHRL) is preferred.
Fullsteam supports an inclusive workplace that values diversity of thought, experience, and background. Fullsteam is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state, or local law.
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