Senior People Operations & Executive Assistan

Senior People Operations & Executive Assistant

Job Description and Ad

Full Time | On-Site in La Jolla, CA 92037

Plumb Company Overview

Plumb provides Family Office Accounting/Bill Pay services (PlumbBillPay.com). We have 50+ employees. Our 13 Principles are who we are, or at least who we strive to be, (https://www.plumbbillpay.com/plumbsguiding13principles/). Our clients are Ultra High Net Worth Individuals around the United States and some abroad. We are NOT Financial Advisors, rather, we tend to all of the back-office accounting services and provide our clients and their advisors reporting and services.

The Role

This is a cross-functional role combining People Operations (HR + Recruiting) and Executive Support. You’ll serve as a trusted partner to leadership while owning and improving our people processes—from hiring to employee experience.

This role is ideal for someone who thrives in a dynamic environment, enjoys wearing multiple hats, and can operate both strategically and tactically.

Key Responsibilities

People Operations (HR)

• Own and manage day-to-day HR operations across the employee lifecycle
• Maintain and improve onboarding and offboarding processes
• Support performance management cycles and employee development initiatives
• Help build and refine company policies, processes, and internal documentation
• Act as a point of contact for employee questions and support needs
• Ensure compliance with HR best practices and regulations

Recruiting & Talent

• Execute full-cycle recruiting for key roles (job postings, sourcing, coordination, and candidate experience)
• Partner with hiring managers to define roles, scorecards, and hiring strategies
• Improve recruiting processes and implement best practices
• Help build a strong employer brand and candidate pipeline

Executive Support

• Provide high-level support to CEO/founder and leadership team
• Manage calendars, priorities, and scheduling across multiple stakeholders
• Prepare materials for meetings, presentations, and key initiatives
• Help drive follow-ups and accountability on leadership priorities
• Assist with special projects and cross-functional initiatives

Operations & Projects

• Identify opportunities to improve internal workflows and efficiency
• Support company-wide initiatives and special projects
• Help implement tools, systems, and processes that scale with growth

What We’re Looking For

• 5+ years of experience in People Operations, HR, Recruiting, Executive Support, or similar hybrid roles
• Strong organizational and project management skills
• Excellent communication and interpersonal skills
• High level of discretion and professionalism
• Ability to operate independently and handle ambiguity
• Experience in a small to mid-sized, fast-growing company preferred
• Comfortable balancing strategic thinking with hands-on execution

Compensation & Benefits

• Salary: $75,000 – $95,000 + performance-based bonus
• Opportunity to work closely with executive leadership
• High-impact role with visibility across the organization
• Growth potential as the company scales

Why This Role Matters

This role is critical to helping our company scale effectively. You’ll play a key part in building a strong team, improving internal operations, and ensuring leadership can focus on the highest-impact priorities.

How to Apply

Please submit your resume along with a brief note outlining your relevant experience and why you’re interested in this role.

Next Steps

Details: This role will report to the President. Feel free to respond to whatever service you have found this ad on, or, if you prefer, contact him directly (rob@thinkplumb.com), and send a cover letter, your resume, and whatever else you think is best to show that you have researched our company, see how you can take on this role, and are a long term fit for this position. Plumb has a history of hiring on potential, so, if you think you are a fit and you may not have all the qualifications, reach out and let us know that you are the right person for the position, explain why, and see what happens. The rule is a (good / well thought out / detailed) cover letter gets an interview.