
Senior People & Process Consultant
Key Responsibilities
🔹 Organizational & People Governance
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Design and optimize organizational structures aligned with strategic objectives.
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Develop and implement RACI matrices and accountability frameworks.
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Define role clarity, decision rights, and reporting structures.
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Lead workforce alignment initiatives across business functions.
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Establish performance governance and people KPIs.
🔹 Operating Model & Organizational Effectiveness
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Design and implement Target Operating Models (TOM).
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Align people structures with business strategy and operational goals.
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Conduct organizational assessments and recommend restructuring initiatives.
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Improve cross-functional collaboration and communication models.
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Support change management during transformation programs.
🔹 Process Excellence & Optimization
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Analyze, map, and redesign end-to-end business processes.
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Implement process governance frameworks and standard operating procedures (SOPs).
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Drive continuous improvement initiatives.
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Establish process KPIs and performance monitoring dashboards.
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Ensure integration between people structures and process workflows.
🔹 Transformation & Business Management Support
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Support enterprise transformation initiatives through people and process alignment.
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Facilitate workshops with senior stakeholders to define operating standards.
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Identify gaps in process maturity and implement corrective action plans.
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Promote best practices in business management and operational excellence.
Required Qualifications & Experience
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11+ years of experience in Organizational Design, Business Process Management, or Enterprise Transformation.
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Strong expertise in operating model development and workforce alignment.
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Experience leading process reengineering initiatives.
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Strong stakeholder management and executive communication skills.
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Proven ability to work across cross-functional teams in complex organizations
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