Senior Process Lead

Job Description:

• Senior Process Leads needed for Marine Demurrage claims

Key Responsibilities:

• Experience of working on Oil and Gas Marine logistics
• Experience of Marine claims management and processing
• Research review and analyze contract terms documents and events to prepare critical claim calculations
• Negotiation of claims with 3rd Party regular phone calls and emails and issue invoices for Receivable claims
• Timely escalation of relevant issues to supervisor and business line as appropriate
• Develop and review control reports to ensure receivable claims are submitted to 3rd party Affiliate within contract limits monitor additional controls reports as necessary
• Respond to claims questions from customers 3rd Party Affiliate Management
• Manage outstanding items and aged claims and progress action them to closure
• Track and follow up of overdue or outstanding invoices issued to counterparties
• Highlight areas for process improvement opportunities contract issues and improvements to supervisor

Technical Requirements:

• Bachelor s degree in commerce
• Business Administration Logistics Maritime Studies or related field
• A diploma or certification in Maritime Law or Chartering will be an added advantage
• Experience of 6 8 years
• Good understanding of Marine logistics claims process
• Clear written oral communication skills with internal customers
• Strong analytical interpersonal skills
• Strong troubleshooting and diagnosis skills

Preferred Skills:

S&F->ORDER MANAGEMENT & SALES; PRESALES (BID MANAGEMENT, QUOTE, PROPOSAL MANAGEMENT, PRICING); LOGISTICS (SHIPMENT PLANNING -> INBOND -> OUTBOND LOGISTICS -> GOOD RECEIPT -> EXPORT DOCUMENTATION