Senior Product Design and Delivery Manager – Custody Product

About HSBC:

HSBC Saudi Arabia provides investment banking services to the full spectrum of corporate and institutional clients in both the private and government sectors, including public companies; private companies and establishments; funds; government agencies; and family businesses and offices.

Job Overview

We are seeking an experienced Senior Product Design Manager to support the design strategy for our Custody Product within the Securities Services business in KSA and MENA region. The successful candidate will be responsible for shaping the design of the product book of work, leading client technical meetings, reviewing emerging technologies, and representing the business at industry-specific forums. This role is critical to ensuring our custody solutions are innovative, client-centric, and aligned with market and regulatory developments.

The role will also play a support role in the delivery of strategic initiatives related to our custody product offering within the Securities Services business.

Key Responsibilities

• Design Strategy: Develop and execute the design strategy for the custody product, ensuring alignment with business objectives, client needs, and industry trends.
• Book of Work Design: Lead the design and planning of the custody product book of work, prioritizing initiatives and ensuring robust, scalable, and innovative solutions.
• Client Technical Meetings: Represent the product design function in client technical meetings, gathering requirements, presenting solutions, and addressing technical queries.
• Technology Review: Evaluate and review new and emerging technologies relevant to custody services, assessing their potential impact and applicability to the business.
• Industry Engagement: Attend and participate in industry-specific forums, working groups, and conferences to stay abreast of market developments and advocate for the business.
• Stakeholder Collaboration: Work closely with internal teams including Product, Technology, Operations, Compliance, Legal, and Sales to ensure seamless delivery of design initiatives.
• Continuous Improvement: Identify opportunities to enhance product design processes, drive innovation, and improve client outcomes.
• Regulatory Awareness: Ensure all design initiatives comply with relevant regulatory requirements and industry standards.
• Change Management: Oversee change management activities, including communication, training, and support for impacted teams and clients.
• Market Awareness: Stay abreast of industry trends, regulatory changes, and competitor activity in the custody and securities services space.

Qualifications & Experience

• Bachelor’s degree in design, Business, Technology, or related field; advanced degree preferred.
• 10+ years’ experience in product design, product management, or related roles within Securities Services, with a strong focus on Custody Product.
• Proven track record of developing and executing design strategies and leading complex product initiatives.
• Strong understanding of custody operations, market infrastructure, and regulatory landscape.
• Experience with client technical meetings and industry engagement.
• Excellent communication, presentation, and stakeholder management skills.
• Project management certification (e.g., PMP, Prince2, Agile) is an advantage.