Senior Product Manager

Job Requisition ID: 165625

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A”rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.

We are currently seeking an experienced IT professional to join our Group Technology & Digital Platforms Team in the capacity of Senior Product Manager.

Overview of the role
The Senior Product Manager will execute Blue’s B2C mobile app strategy, delivering exceptional user experiences while driving business outcomes. This role involves overseeing the entire product lifecycle, from ideation to launch, and collaborating with cross-functional teams to deliver a seamless and innovative mobile experience.

What you will do

Develop Product Strategy

• Develop and communicate a clear roadmap for Blue, within the relevant POD, aligning with company goals and user needs.

Own the Product Lifecycle

• Lead the end-to-end product lifecycle, including ideation, design, development, testing, launch, and optimization.

Collaborate Across Teams

• Work closely with UX/UI designers, developers, marketers, and other stakeholders to deliver seamless and engaging app experiences.

Conduct Market Research

• Analyze customer feedback, industry trends, and competitor offerings to identify growth opportunities.

Drive User-Centric Design

• Advocate for the user by ensuring the app meets customer expectations, resolves pain points, and enhances satisfaction.

Measure Success Metrics

• Define and monitor key performance indicators (KPIs) to assess product success and inform future iterations.

Prioritize Backlogs

• Manage and prioritize the product backlog, balancing technical feasibility with customer and business needs.

Lead Decision-Making

• Make data-driven decisions regarding product features, functionality, and improvements, ensuring alignment with strategic goals.

Oversee Financial Impact

• Assess the financial viability of product initiatives, optimizing for revenue, cost efficiency, and ROI.

Required skills to be successful.

Essential Attributes:

• Strong leadership skills with the ability to influence and inspire cross-functional teams.
• Exceptional analytical and problem-solving skills.
• Excellent communication and interpersonal skills for stakeholder engagement.
• A passion for B2C product development and user experience

Preferred Attributes:

• Familiarity with Agile and Lean methodologies.
• Experience in designing mobile apps for international audiences.
• Knowledge of emerging mobile technologies and trends.

Technical and Behavioral Competencies

• Mobile app product management expertise
• Proficiency in product management tools (e.g., JIRA, Trello, FIGMA etc)
• Understanding of mobile app development frameworks and technologies
• Ability to analyze and interpret app performance data
• UX/UI design principles and user testing methodologies
• Strategic thinking and vision-setting
• Strong problem-solving skills
• Strong collaboration and teamwork skills
• Adaptability in fast-paced environments
• Decision-making under uncertainty
• Empathy for end-users and stakeholders
Customer-focused mindset

What equips you for the role

• Bachelors degree in IT, Computer Science or any related field.
• At least 7 years in product management, including 3+ years in mobile app development for B2C markets.
• Complex Trade-offs: Balancing customer needs with technical feasibility, budget constraints, and strategic goals.
• Stakeholder Alignment: Navigating differing priorities across cross-functional teams to reach consensus.
• Uncertainty: Addressing ambiguous challenges such as market shifts or emerging competitor strategies with data-backed solutions.
• User Pain Points: Identifying root causes of user dissatisfaction and implementing actionable solutions.
• The role requires advanced judgment and the ability to synthesize insights from multiple sources to arrive at clear, actionable conclusions.

We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.

Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.

As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.