Senior Product Manager – Blood Bank

The Oracle Health Blood Bank product team enables safe, compliant, and efficient transfusion workflows within the Oracle Health EHR. We deliver integrated, user-centered capabilities that support blood bank operations including test resulting, compatibility testing, blood product selection, inventory visibility, product issuance and returns, transfusion reaction workups, and end-to-end traceability, with patient safety and usability as top priorities.

We are seeking a Senior Product Manager to lead Blood Bank feature development and modernization. The ideal candidate is a certified Medical Technologist/Medical Laboratory Scientist with hands-on Blood Bank experience who can translate real-world transfusion service workflows into clear product requirements and delivered outcomes.

Minimum Qualifications

• 6 years of experience in product/service/project/program management, product design, or related field
• Bachelor’s Degree in Engineering, Business, Healthcare, or related field or equivalent experience
• Experience working with or within EHR systems (e.g., Oracle Cerner Millennium, Epic, Meditech) and/or laboratory/blood bank information systems (e.g. Wellsky, SCC Soft, Sunquest)
• Familiarity with healthcare interoperability standards and integration patterns relevant to transfusion workflows (e.g., HL7, FHIR; orders/results; product issue/return events; transfusion documentation)
• Knowledge of regulatory and compliance expectations for healthcare IT and transfusion workflows (audit trails, traceability, privacy/security, data retention)

Required Clinical / Domain Background

• Certified Medical Technologist/Medical Laboratory Scientist (MT/MLS) required (ASCP or equivalent)
• Hands-on experience working in a hospital Blood Bank/Transfusion Service required
• Working knowledge of transfusion safety and high-risk workflow controls (specimen integrity, compatibility testing, issue/return, positive patient identification dependencies, auditability, and downtime workflows)

Preferred Qualifications

• Experience delivering software products in regulated healthcare domains (EHR, LIS, Blood Bank, or adjacent laboratory workflows)
• Customer interaction (workflow discovery, requirements validation, UAT/early adopter support)
• Demonstrated product lifecycle execution from discovery through delivery and adoption (prioritization, requirements, development, release, measurement)
• Blood bank related credentials strongly preferred (e.g., SBB), in addition to MT/MLS

Blood Bank Product Ownership

• Lead roadmap planning and prioritization for Blood Bank features, balancing customer impact, patient safety, quality, and delivery capacity
• Own discovery and requirements for Blood Bank workflows including compatibility testing and resulting, blood product selection, inventory visibility, product issuance/returns, transfusion reaction workups, and traceability reporting
• Write PRDs and detailed requirements (functional and non-functional), define user stories and acceptance criteria, and drive alignment across engineering, UX/UI, clinical informatics, and support teams
• Identify and mitigate patient safety and operational risks; ensure workflows are auditable, reliable, and support downtime and exception handling requirements
• Use metrics (SRs, defects, adoption, customer feedback) to drive continuous improvement and measurable outcomes

Cross-Functional Leadership and Release Readiness

• Lead cross-functional delivery with engineering and UX using Agile practices; facilitate tradeoff decisions and manage stakeholder alignment
• Coordinate with product marketing, sales, implementation, and support to ensure release readiness, internal enablement, and effective customer communication
• Support early adopters, gather post-release feedback, and track adoption and satisfaction outcomes to inform iteration and roadmap updates