Senior Product Owner

JOB PURPOSE

• To design and deliver new digital products and services in line with the digital roadmap and by default digital vision of the bank. Enhance customer journeys and functions for digital channels and manage the prioritization.

JOB ACCOUNTABILITIES

• Prioritize digital product initiatives with different Business units, Technology & Operations
• Drive digital product ideation to connect digital products with customer needs to create world-class customer experience
• Develop digital product implementation roadmaps and define MVPs.
• Translate business requirements into User Stories and follow Agile/Waterfall implementation frameworks
• Prioritize product backlog, measure team performance
• Ensure Minimum Viable Products meet costs and agreed budget
• Review NPS and Client Feedback to feed into strategic themes and prepare business case, develop and execute strategy for launch
• Ensure key program milestones are achieved and delivered by focusing on timely delivery of planned initiatives
• Work collaboratively across all parts of the bank. Provide the judgment and expertise across all aspects of area of responsibility
• Ensure on-going strategic alignment whilst consider bigger picture for digital objectives. Manage and Design Change Requests
• Confirm project solutions are reliable, consistent, and effective and simplify / re-use where possible
• Adhere to all relevant processes/procedures and by liaising with Compliance, Technology Risk and internal control units.