We are looking to recruit an experienced Senior Project Manager to lead enterprise banking software implementations for strategic client banks. This role manages complex, multi-phase projects from initiation through deployment and post-launch support, serving as the primary driver for execution with direct accountability for on-time, within-scope, and high-quality delivery. Reports to PMO Head/Operations Manager.
Responsibilities
-
Lead end-to-end project lifecycle from initiation through deployment and closure
-
Develop comprehensive project plans (scope, schedule, resources, risks, budget) with performance tracking against baselines
-
Monitor schedule, budget, and quality metrics; prepare status reports with progress, budget, schedule, risks, and escalations
-
Coordinate with development, QA, infrastructure, and support teams for seamless execution; facilitate progress through regular meetings and proactive issue resolution
-
Lead post-implementation reviews to capture lessons learned and support knowledge sharing.
-
Serve as primary contact for assigned client banks; lead steering committee meetings and provide regular status updates.
-
Build and maintain strong relationships with strategic and operational stakeholders; manage client expectations with clear, timely communication on progress, changes, and risks
-
Coordinate UAT, manage environment readiness, ensure client sign-off on critical milestones, and facilitate alignment between client and delivery teams on requirements.
-
Identify, analyze, and monitor project risks; develop and implement mitigation strategies
-
Manage scope changes through formal change control processes.
-
Ensure comprehensive, audit-ready documentation with traceability across application, database, configuration, and infrastructure; maintain adherence to ProgressSoft PM standards, banking compliance requirements, and quality standards.
-
Conduct quality reviews with technical leads and QA teams
Requirements
-
Bachelor's degree in Computer Science, IT, Software Engineering, Business Administration, or related field
-
8-12 years progressive project/program management experience; 5+ years managing complex enterprise software implementations in banking or financial services.
-
Proven track record delivering large-scale, multi-phase projects with regulatory oversight in Central Bank or financial regulatory environments
-
Demonstrated ability coordinating geographically distributed teams; experience with banking software (payment systems, core banking, financial infrastructure).
-
Strong knowledge of PM methodologies (Agile, Waterfall, Hybrid), PMBOK/PRINCE2 frameworks, and SDLC/QA processes.
-
Knowledge of banking domain (instant payments, payment hubs, clearing systems, mandate management), banking regulations, and Central Bank frameworks (particularly Qatar Central Bank).
-
Basic understanding of API integrations, system configurations, database management, and infrastructure.
-
Proficiency with PM tools (MS Project, JIRA, Zoho Projects) and strong data analysis, reporting, and visualization skills.
-
Excellent stakeholder management and communication at all organizational levels; strong leadership and team motivation.
-
Superior problem-solving and decision-making under pressure with meticulous attention to detail.
-
Strong organizational and time management; ability to handle multiple priorities with cross-cultural awareness for diverse, international environments.
-
Excellent written and verbal communication in Arabic and English; results-driven focus on delivery excellence.
Preferred Qualifications
-
PMP or additional certifications (PRINCE2 Practitioner, CSM, SAFe, PgMP, PfMP)
-
Experience with ProgressSoft product portfolio or banking software solutions.
-
Project implementation experience in Qatar or GCC region.
-
Background in consulting or professional services with banking clients
-
Experience with agile transformation or hybrid delivery methodologies
-
Knowledge of emerging fintech technologies (cloud computing, API economies).