Senior Project Manager

Project Manager

Are you looking for a challenging job in a fun working environment where you are fully responsible for managing all the phases of complex ServiceNow implementation projects? Then you could be our new Project Manager!

What will you do?

As a Project Manager, your role is to complete all the phases of your ServiceNow implementation project and to look for continuous improvement. You will have final responsibility over projects, vouching for timely and on budget delivery of high-quality projects. In this position, you are fully responsible for the entire lifecycle of one or more implementation projects at a time.

Scope of work:

• Project status reporting for all stakeholders
• Single point of contact during a ServiceNow implementation
• Use your consultancy skills and understanding of technology to explain how Plat4mation addresses requirements and objectives
• Identify up-sell opportunities and engage sales & pre-sales teams
• Identify opportunities to provide maximum added value to the customer
• Coach and transfer knowledge to colleagues and customers
• Leading a project team leveraging a proven understanding of project management methodologies and principles
• Responsible for project team members going the extra (s)mile for customers
• Plan and deliver project kick-off meetings
• Monitor performance of the project team (internal and subcontracted partners)
• Hold regular project calls and meetings with customers
• Responsible for customer satisfaction throughout the implementation cycle

We ask

• Bachelor or equivalent in experience
• Fluent in English and proficient in Arabic
• 5+ years of experience in proven project leadership with enterprise software implementations
• Managing multiple projects in very large customer accounts
• Technical or Architecture background is a plus
• ServiceNow, ITIL or Prince2 certified is a plus
• Scrum Master, PMI or PMP certificates are a plus
• Technical sales experience
• Excellent communication skills (both written and verbal) with strong presentation and facilitation skills (proficiency in Visio, Word and PowerPoint)
• Global rollout experience, working with teams in multiple countries and resources with a different maturity level

What’s in it for you

• Competitive salary
• Employee health insurance
• 22 days of annual leave
• Modern laptop
• Annual flight ticket to home country
• A modern, flexible, and multicultural workplace at an innovative and global company with presence in KSA
• Ambitious and kind colleagues from all over the world

Our culture

Working at Plat4mation evolves around working from your internal drive to make a difference for people in combination with having fun. We always go the extra mile to deliver on what we promise! Joy is what connects us and what drives us to get the best out of ourselves. That’s why we host several Fun4U activities each year, like a global hackathon, drinks and inspiring lunch sessions (check out our Instagram page!).

Your development is our number one priority. This means you get room to grow. We strongly believe that personal development and ambitions are key to our company’s success. Because when you keep learning, you continuously improve yourself. That’s why we coach you on the job, but also help you to explore and develop your interpersonal skills.

About Plat4mation

Based in The Netherlands, Belgium, Germany, USA, KSA , and India, we are an Elite ServiceNow Partner dedicated to delivering world-class products and services for the ServiceNow platform. We are driven to realize maximum value in the IT, employee, and customer workflow experiences for each one of our customers. We do this by providing a flawless customer experience utilizing our extensive expertise.

Since our inception in 2013, we have grown to more than 350 employees globally, and we are still growing strong! With a team of specialized consultants, we aim for the highest possible results while creating jaw dropping experiences for our customers.