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Senior Project Manager

Five & Done is a design and technology studio looking to add a Senior Producer to our team in Dallas, TX.

When our clients want a team that understands their ecosystem, prioritizes user experience, and knows what it takes to successfully design, build, and launch complex digital products; they call us. This is a perfect role for someone who thrives at that intersection of deep client partnership and complex project delivery; someone who doesn't just manage timelines, but takes genuine ownership of outcomes.

You’ll lead large-scale complex, consumer-facing web application projects for Toyota Motors of North America. You'll build deep relationships with those clients; becoming a genuine subject matter expert on their industries, their ecosystems, and what makes them tick. You'll take a consultative approach with stakeholders, provide Agile/Scrum guidance to keep projects on track, and partner closely with design, development, UX, and QA teams to bring ambitious work to life.

There is always a lot going on, so this person should thrive in a fluid and entrepreneurial environment.

We work with great clients who know us for being creative, principled, diligent, intellectual, passionate, precise, and a hell of a lot of fun. We believe in work-life balance...but also getting the work done and done right. Our office is casual; our team is a family; our benefits are great and our love of semicolons can border on obsessive.

Responsibilities

The Senior Producer owns the full lifecycle of large, complex projects — from strategy and planning through execution and delivery. Day to day, that looks like:

Developing comprehensive proposals, project plans, timelines, and budgets.
Translating client requests into well-defined requirements for UX, design, development, and QA teams.
Building and maintaining strong client relationships, becoming a trusted subject matter expert on their business and ecosystem.
Managing multiple projects simultaneously with a high degree of autonomy—maintaining in-depth involvement to catch risks and issues early.
Leading and participating in Agile/Scrum ceremonies including stand-ups, backlog refinement, sprint planning, demos, retrospectives, and release planning.
Overseeing resource allocation and managing project financials, including profitability and forecasting.
Supporting QA and UAT efforts to ensure requirements and objectives are met.
Maintaining process and project documentation in Jira, Confluence, and/or Azure DevOps.
Acting as the primary escalation point for both clients and the internal team—managing expectations, negotiating scope changes, and resolving issues quickly.
Contributing to business development efforts by participating in pitch meetings and identifying opportunities to better serve and grow client relationships.
Mentoring and coaching junior and mid-level producers, taking their growth seriously.
Contributing to the continuous improvement of our project management standards and practices.

About You

You have 8+ years of experience in digital project management in a creative services, marketing, or design agency.
You take ownership—not just of your deliverables, but of outcomes. You don't wait to be told something is off; you already know.
You're an excellent critical thinker who asks the right questions, anticipates issues, and moves quickly to solutions.
You operate with a high degree of autonomy and initiative—comfortable making decisions and moving forward without needing constant direction.
You're self-aware, driven to grow, and genuinely open to feedback—you know what you're great at and what you're still working on.
You have a strong understanding of web development, UX/UI design, and quality assurance processes.
You have strong knowledge of Agile methodology and development practices including Scrum and Kanban (ScrumMaster or Scrum Product Owner certification is a bonus).
You've worked with CMS or e-commerce platforms of varying complexity—WordPress, Drupal, AEM, Sitecore, Magento, Sharepoint, and others.
You're a natural communicator—equally effective writing a tight requirements doc, presenting to a client exec, or rallying your team.
You sweat the details. Quality isn't an afterthought—it's built into how you work.
You bring positive energy and people genuinely enjoy working with you.
You deliver under pressure and in fast-paced environments without losing your cool.

A Few More Things...