Senior Property Manager – Operations (Real estate brokerage)

Digital Property Manager – PropTech & Operations

Artha Realty is a Dubai-based, full-service real estate firm built on trust, knowledge, and innovation. With a strong focus on technology, transparency, and client experience, Artha is redefining how properties are managed, marketed, and maintained across the UAE.

At Artha, we believe structure and systems empower people. Our culture rewards initiative, precision, and creativity in equal measure — creating an environment where real estate meets real innovation.

To oversee and optimize end-to-end property management operations through digital systems, automation, and data-driven decision-making.
The role focuses on elevating landlord and tenant experience, improving operational efficiency, and integrating PropTech tools to drive portfolio performance and profitability.

Operational & Portfolio Management

• Manage the full property lifecycle — onboarding, leasing, renewals, rent collection, maintenance, and move-outs.
• Maintain proactive communication with landlords and tenants, ensuring exceptional client service.
• Monitor portfolio performance (occupancy, arrears, SLAs) using CRM dashboards and analytics.
• Ensure 100% compliance with RERA, DLD, and UAE tenancy laws.

PropTech & Digital Transformation

• Leverage Artha’s CRM and PropTech platforms to automate workflows, track tasks, and generate real-time insights.
• Collaborate with tech teams to enhance digital forms, tenant portals, and inspection apps.
• Identify and recommend emerging technologies that enhance efficiency and tenant satisfaction.
• Promote digital adoption across the team — driving the use of AI, automation, and analytics.

Vendor & Maintenance Coordination

• Manage vendor performance using digital systems for tracking service quality and response times.
• Oversee preventive and reactive maintenance through automated scheduling.
• Negotiate contracts and monitor budgets using performance data and cost analysis.

Cross-Department Collaboration

• Work closely with the Marketing team to enhance listing visibility and branding.
• Coordinate with the Sales and Leasing team to manage renewals, handovers, and investor opportunities.
• Partner with Finance and Accounts to ensure accurate rent collections, reconciliations, and reporting.
• Liaise with HR and Operations to standardize processes and improve team productivity through digital tools.

Financial & Reporting

• Oversee rent collection, renewals, and expenses through digital accounting and reporting tools.
• Prepare performance dashboards, financial summaries, and landlord reports for management review.
• Support budgeting, forecasting, and cashflow planning through system-based analysis.

Client Experience & Growth

• Build long-term relationships with landlords and investors through transparent reporting and value-added insights.
• Drive retention and referrals through service quality and technology-led convenience.
• Contribute to Artha’s positioning as a tech-forward, service-driven property management firm.

Key Skills & Competencies

• Strong knowledge of Dubai’s property management ecosystem and RERA regulations.
• Hands-on experience with CRM and PropTech tools (PropSpace, Yardi, Bitrix, Goyzer or similar).
• Analytical mindset with data-driven decision-making ability.
• Excellent communication, multitasking, and stakeholder management skills.
• Problem-solving approach with adaptability to innovation and change.
• Collaborative team player with a focus on efficiency and accountability.