Senior QA Analyst I

Senior QA Analyst - I

Job Description

Opportunity Summary

The Senior QA Analyst will assist the quality assurance efforts for two key products: FileBound and AccuRoute. This role requires strong leadership, technical expertise, and the ability to manage multiple projects simultaneously. The Senior QA Analyst will mentor team members, drive process improvements, and ensure the delivery of high-quality software releases aligned with organizational standards.

What would you do?

• Develop and approve test plans, strategies, and automation roadmaps for both products.
• Ensure adherence to QA methodologies and best practices.
• Drive decisions on trade-offs between performance, cost, and schedule.
• Act as the “Quality Champion” for assigned products, defending code quality on behalf of customers.
• Lead meetings and communicate QA approach to management and stakeholders.
• Disseminate technical information clearly to diverse audiences, including non-technical stakeholders.
• Collaborate with leadership and product SMEs to align QA strategy with organizational vision.
• Architect solutions for complex testing scenarios across FileBound and AccuRoute.
• Oversee automation strategy and integration into CI/CD pipelines.
• Solve complex, vaguely defined technical problems with innovative solutions.

What are we looking for?

Technical Skills

The following skills are needed for this role.

Qualification

Bachelor’s degree or technical institute degree/certificate in Computer Science, Information Systems, or other related field or equivalent combination of knowledge and experience.

This role requires overlap with multiple time zones for planning meetings, status updates etc. on a regular basis. The duration of these overlaps can change depending on the type of meeting. Upland India has the flexibility to manage your working hours accordingly to help in your work-life balance. You can find out more about this during your interview conversation.

Upland Software is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other legally protected status.

About AccuRoute

AccuRoute is an enterprise-grade document capture, processing, and routing platform used globally to automate high-volume, mission-critical workflows. The product integrates with a wide range of devices and downstream systems, offering reliable transformation, OCR, and secure delivery capabilities designed for scale.

About FileBound

FileBound is an enterprise document management and workflow automation platform designed to help organizations securely capture, manage, and route critical business content. The product supports configurable workflows, records management, and integration with downstream systems, enabling teams to streamline document-centric processes while maintaining compliance, visibility, and control at scale.

About Upland

Upland Software (Nasdaq: UPLD) helps global businesses accelerate digital transformation with a powerful cloud software library that provides choice, flexibility, and value. Upland India is a fully owned subsidiary of Upland Software and headquartered in Bangalore. We are a remote-first company. Interviews and on-boarding are conducted virtually.

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