Key Responsibilities:
- Proactively manage and follow up on chronic outstanding receivables
- Handle complicated and disputed customer accounts with confidence and professionalism
- Ensure timely recovery of overdue payments in accordance with company policies
- Communicate clearly and assertively with customers to resolve payment issues
- Maintain a firm yet positive approach during recovery discussions
- Analyze receivable accounts and identify risk areas and recovery strategies
- Negotiate payment plans and settlements where necessary
- Maintain accurate records of communications and recovery actions
- Coordinate with internal departments (Finance, Sales, Legal) for issue resolution
- Ensure compliance with company credit policies and procedures
Requirements:
Skills & Competencies
- Strong communication skills (verbal and written)
- Ability to handle tough conversations confidently and professionally
- High level of assertiveness and negotiation skills
- Strong problem-solving ability for complex receivable cases
- Positive attitude with a results-oriented mindset
- Excellent organizational and follow-up skills
- Ability to work under pressure and meet recovery targets
Education: Bachelor’s degree in Finance or a related field.
Experience: Minimum of 3 years in custom clearing, logistics, or a related industry.
Industry Knowledge: Familiarity with the logistics industry (preferred).
Attention to Detail: Proactive mindset with strong analytical and organizational skills.
Job Type: Full-time
Pay: Rs75,000.00 - Rs80,000.00 per month
Work Location: In person