Senior Relationship Manager - Sustainability Program

About Us:

First Abu Dhabi Bank (FAB) is the largest bank in the UAE and one of the world's largest and safest financial institutions. We offer a comprehensive range of personal and private banking services, including credit cards, Islamic banking, investments, loans, and mortgages. Our commitment to excellence and innovation drives us to provide top-tier financial solutions to our clients.

Life at FAB:

Working at FAB means being part of a team of talented and passionate individuals with a shared vision to support the ambitions of our stakeholders to "Grow Stronger." We embrace the needs of our customers across the globe with a sense of responsibility and confidence driven by extensive expertise that can only be delivered by an ambitious world-class organization

Career Development:

FAB offers unique career choices, a chance to innovate, craft solutions for the future, and express yourself in a performance-based culture that will unleash the best in you. Whether you are an experienced professional or just starting your career, FAB provides a range of learning and development initiatives to support all employees through training and skill development.

Our Values:

At FAB, we place our customers at the core of our activities, live our values each day in every way, celebrate achievements, and empower each other to deliver leading solutions. We have structured plans for the recruitment and career progression of Emirati talent to enable them to make a mark in the financial and banking sector both regionally and globaly that rewards your hard work and dedication.

Join our team and be part of a journey to shape the future of banking.

Job Description

• At least 8 years of experience in banking, financial services, or sustainability, with a focus on client relationship management.
• Experience with ESG, sustainability, or impact assessment is a plus.
• UAE market experience required.
• Advanced Excel and data analytics skills

Responsibilities

• Apply ESG and sustainability principles to all client interactions and portfolio management.
• Create a culture of sustainability and ESG awareness among SME clients and within FAB.
• Seamless collaboration with Group ESG, Business Banking, and other teams to deliver program objectives.
• Uphold FAB and Group ESG team values
• Acquire, onboard, and manage relationships with SME clients in priority sustainability sectors.
• Conduct ESG impact assessments and support clients in meeting program criteria.
• Advise clients on FAB’s suite of financial products, including sustainability-linked loans, trade finance, and supply chain solutions.
• Facilitate client access to FAB’s network, including partnerships with accelerators, chambers, and large corporate clients.
• Monitor client progress, provide ongoing advisory, and identify opportunities for growth and impact.
• Support the development and execution of outreach, marketing, and educational initiatives for SME clients.
• Maintain accurate records and reporting for client interactions, impact metrics, and program KPIs.
• Continuously develop expertise in sustainability, ESG, and SME banking to stay ahead of market trends and regulatory requirements.
• Represent FAB and the SME Sustainability Program at external events, forums, and partnership meetings

Qualifications

• Bachelor’s degree in business, finance, economics, sustainability, or related field; advanced degree preferred
• Demonstrated expertise in relationship management, SME banking, and/or sustainability.
• Strong technical, analytical, collaboration, stakeholder management, presentation, and communication skills.