Senior , Retail Risk Mis & Analytics

Key Duties & Responsibilities

• Develop, maintain, and enhance MIS reports, dashboards, and performance tracking tools.


• Prepare daily, weekly, and monthly management reports and KPI dashboards.


• Analyze operational and performance data to identify trends, risks, and improvement opportunities.


• Provide actionable insights and recommendations based on data analysis.


• Design, develop, and maintain databases, reporting structures, and workflow tracking systems.


• Support decision-making through accurate and timely reporting.


• Collaborate with different business units to gather reporting requirements and business needs.


• Monitor collection and recovery performance metrics and ensure reporting accuracy.


• Participate in process improvement initiatives and recommend enhancements to reporting frameworks.


• Generate routine and ad-hoc reports, presentations, and analytical studies.


• Support month-end activities, incentive calculations, and performance reporting packages.


• Train and support team members on reporting tools and MIS processes.


• Ensure data quality, integrity, and consistency across reports and dashboards

Requirements

• Bachelor's degree in Business Administration, Information Systems, Computer Science, Statistics, or a related field.


• Minimum 3 years of experience in MIS, Reporting, Data Analysis, Collections, or a related function.


• Strong proficiency in Microsoft Excel (Advanced Level).


• Experience in dashboard creation and data visualization tools (Power BI preferred).


• Good knowledge of databases, reporting systems, and data analysis techniques.


• Strong analytical and problem-solving skills.


• Excellent communication and presentation skills.


• Ability to work with large datasets and generate meaningful insights.


• Strong attention to detail and accuracy.


• Ability to manage multiple priorities and meet deadlines.


• Good command of English.


• IT background or technical understanding is an advantage